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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13299 reviews)

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4.95

Based on 13,299 reviews, last reviewed 24th May 2025

204900% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I have been with StepChange for many years now helpi... I have been with StepChange for many years now helping me with my debt and it has made my life less stressful Reviewed on: 24th May 2025

Latest lowest rating:

1

There great very helpful willing to help There great very helpful willing to help Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13299)

Review of the StepChange, Debt Management:

I really wish that I had known about the help that S...

I really wish that I had known about the help that StepChange could give sooner, it would have saved me a lot of anguish and stopped me from borrowing even more to try to pay off some of my creditors. Reviewed on: 1st May 2024

I have been with StepChange for many years now helpi...

I have been with StepChange for many years now helping me with my debt and it has made my life less stressful Reviewed on: 24th May 2025

Easy to set up ,great advice.

Easy to set up ,great advice. None judgmental about the situation I was in. Would recommend anyone in the same situation to get in touch. Felt like a wight off my shoulders once I started to talk to someone about everything. Reviewed on: 24th May 2025

Best people to help you with debts

Best people to help you with debts Reviewed on: 24th May 2025

My call was answered quickly, the customer service p...

My call was answered quickly, the customer service person was attentive, and empathetic.i was offered choices and help when I was in despair. It took my pressure off and I put in place a plan that has given me peace and one I can manage and am committed to. Reviewed on: 24th May 2025

I can now sleep at nights.

I have suffered from depression since being diagnosed with PTSD in 1989. Life finally got on top of me, and my general health started to deteriorate as well, when I found I couldn't cope with my financial situation - I was out of work through illness and couldn't find another job because of my age, nearly 70. I was juggling credit cards just to pay the rent, let alone other expenses. I couldn't sleep, and if I did, I awoke in the early hours in a panic. I turned to Stepchange after seeing it recommended on the Martin Lewis website. They have taken control of my debts (made interest free), and I now pay a manageable sum monthly to my creditors. It's a relatively simple process. Simply produce a budget and they do the rest by dealing with the banks. I can now sleep at nights. Reviewed on: 24th May 2025

I was in debt to credit cards and didn’t know where...

I was in debt to credit cards and didn’t know where to turn to Reviewed on: 24th May 2025

Excellent service, professional,and friendly ...

Excellent service, professional, friendly and understanding. Helped turn my life around. Would recommend to anyone struggling with debt. Reviewed on: 24th May 2025

Excellent money management

I was struggling to make ends meet due to debt and was advised by a friend to go to stepChange, they were really helpful and advised me me what to do. Reviewed on: 24th May 2025

Got me back on track, portal is fantastic with month...

Got me back on track, portal is fantastic with monthly statements to show progress. Reviewed on: 24th May 2025

Everything been great using step change to help get...

Everything been great using step change to help get me out of debt. Reviewed on: 24th May 2025

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