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StepChange: Debt Management reviews

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4.96
Based on 11,162 reviews, last reviewed 4th Sep 2024
99% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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3%
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Latest highest rating:

5

They are very helpful, understanding and efficient. They are very helpful, understanding and efficient. Reviewed on: 4th September 2024
Helen E's avatar
Helen E

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024
Murdo G's avatar
Murdo G
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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

Review StepChange: Debt Management now

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StepChange Debt Management reviews (11162)

Stepchange are amazing

5
Dont know how I would have coped without them over the years they have been very supportive kind and professional and helpful. I cannot thank them enough I would definitely recommed them. My son got into a lot of debt with gambling taking out credit cards thanks to stepchange he is now debt free has a detached house a great job and wedding planned and changed his life around. So a thank you from him too. Reviewed on: 11th June 2024
Mary A's avatar
Mary A

DROWNING IN DEBT

5
FROM THE MINUTE I CONTACTED STEPCHANGE I FELT A BIG WEIGHT LIFTED OFF MY SHOULDERS. I HAD SEVERAL CREDIT CARDS AND WAS STRUGGLING TO MAKE THE MINIMUM PAYMENTS ON THEM. I WAS BORROWING FROM ONE TO PAY ANOTHER. I STRUGGLED TO SLEEP AS I WAS SO WORRIED ABOUT MY SITUATION. STEPCHANGE REASSURED ME FROM MY FIRST CONTACT THAT THEY WOULD HELP ME TO FIND A WAY TO SORT EVERYTHING OUT, AND THEY DID. THE FIRST STEP WAS THEM CONTACTING ALL MY CREDITORS TO ARRANGE BREATHING SPACE WHILST THEY HELPED ME TO WORK OUT A BUDGET. FOR THE FIRST TIME IN YEARS I MADE A BUDGET WHICH WAS MANAGEABLE AND I WAS ABLE TO STICK TO. I'M SO GLAD I TOOK THAT FIRST STEP IN CONTACTING THEM. Reviewed on: 9th June 2024
LINDA W's avatar
LINDA W

Very helpful and understanding.

4
Very helpful and understanding. A lot of stress and worry has been removed. Thanks Reviewed on: 8th June 2024
Dan Smith's avatar
Dan Smith

The management of money is good.

4
The management of money is good. Resolving issues not good. Reviewed on: 7th June 2024
modupe o's avatar
modupe o

Reassuring and easy who could ask for more!

5
Reassuring and easy who could ask for more! Reviewed on: 6th June 2024
Mek money 's avatar
Mek money

Really helpful, given me more control and less sleep...

5
Really helpful, given me more control and less sleepless nights Reviewed on: 6th June 2024
Kevin Campbell 's avatar
Kevin Campbell

Very understanding and non judgemental staff.

5
Very understanding and non judgemental staff..always helpful Reviewed on: 6th June 2024
Lynnette B's avatar
Lynnette B

Several years ago we were in deep financial trouble.

5
Several years ago we were in deep financial trouble. Fortunately a friend suggested that we should contact StepChange and, after a successful application, we have never looked back. Several options were given and we chose a debt management plan as it best suited our circumstances. After this there were no more unpleasant phone calls, mail or callers at the door. Good advice was given when setting budgets throughout the plan and monthly payments were made throughout. Now nearing the end of plan, pleased to recommend to anyone with a similar problem in future. Reviewed on: 5th June 2024
Alan 's avatar
Alan

Confidence builder

5
Step change took me from a suicidal state and given me back my confidence by taking me step by step Reviewed on: 4th June 2024
Stuart c's avatar
Stuart c

Step Change DMP

4
Step Change were very helpful in their initial advice and setting up the DMP Reviewed on: 4th June 2024
William M's avatar
William M

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