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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13057 reviews)

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4.95

Based on 13,057 reviews, last reviewed 24th May 2025

181800% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Superb Debt Advice Excellent service, clear easy to use website,superb staff who explain things clearly ,friendly helpful and polite .I would highly recommend Stepchange... Read more Reviewed on: 24th May 2025

Latest lowest rating:

2

Do your own research! Difficult to speak with someone. Products and the consequences of taking out a product not clearly explained. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13057)

Review of the StepChange, Debt Management:

Stepchange are finance Angels

Stepchange were very helpful from the start, they put our minds to rest, explained everything in easy English, and showed us our options. Without their help we would have sunk. Reviewed on: 1st May 2024

Superb Debt Advice

Excellent service, clear easy to use website,superb staff who explain things clearly ,friendly helpful and polite .I would highly recommend Stepchange to friends and family . Reviewed on: 24th May 2025

don't understand

Put me at ease, agents were very relaxing and informative Reviewed on: 24th May 2025

I was drowning in debt and you were a lifeline when...

I was drowning in debt and you were a lifeline when I needed it Reviewed on: 24th May 2025

Don’t struggle with debt contact these

I have struggled for years getting into more debt to pay old debt as I felt to ashamed to reach out for help, I finally come to terms and admitted I was struggling and it was all getting on top of me to the point where I hated if my phone rang or if the postman walked into my garden. A family member told me about step change so I did my research and and thought what do I have to lose and filled everything in which I must say was super easy to follow each step and if like me I was getting overwhelmed at seeing how much debt I actually had accumulated I had to take a break but that was ok as it keeps it saved at what step your at. I had a response and a payment plan set up within 2 weeks ready for my 1st payment to go on the 1st of July. The Customer services were amazing so friendly and not judgmental put me at ease instantly. The fact I can sleep again at night without the constant worry on how I’m going to pay them all, not getting knots in my stomach everytime my phone rings is amazing and this is with the biggest Thankyou to step change my honest opinion if you are finding yourself struggling or not managing contact these you can do it all online if you prefer not to speak to anyone you will never look back Reviewed on: 24th May 2025

They have been extreamly helpful in reducing the str...

They have been extreamly helpful in reducing the stress of being in debt. Reviewed on: 24th May 2025

Really helpful people without any judgement and alwa...

Really helpful people without any judgement and always great advice. I will be debt free in 6 months! Reviewed on: 24th May 2025

They really took all the stress and pressure away.

They really took all the stress and pressure away. Made sure me and my family had our finances in place and took over my debt management which really felt like a weight was lifted off my shoulders. Reviewed on: 24th May 2025

Helped me get to grips with my debt.

Helped me get to grips with my debt. Easy to manage, you can review your budget and up payments to help you complete your plan quicker. Reviewed on: 24th May 2025

Stepchange helped me have been outstanding in helpin...

Stepchange helped me have been outstanding in helping me gain control over my fiancés after things spiralled following a serious illness and being made redundant. Reviewed on: 24th May 2025

We have been with Stepchange for a number of years a...

We have been with Stepchange for a number of years and have found them to be very supportive at every stage from setting up a Debt Management plan to doing the yearly budget reviews and helping with any letters we get from Debtors. The staff are non-judgemental and so calming to talk to. They really do help you find the best solution for your circumstances. Reviewed on: 24th May 2025

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