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StepChange: Debt Management reviews

4.95
Based on 13,321 reviews, last reviewed 24th May 2025
207100% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

I went from feeling stressed and at my wits end to b... I went from feeling stressed and at my wits end to being so relaxed it's unbelievable. All the crap letters and phone calls stopped except for capital... Read more Reviewed on: 24th May 2025
Paul C's avatar
Paul C

Latest lowest rating:

1

There great very helpful willing to help There great very helpful willing to help Reviewed on: 24th May 2025
NASA Q's avatar
NASA Q

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (13321)

A life saver

5
This was a life saver when i fell in debt. I don't know what I would have done without help Reviewed on: 8th July 2020

Excellent Customer services

5
The staff are very friendly and helpful no matter what your worries are the make you feel at ease with everything that goes on with your DMP Reviewed on: 8th July 2020

There for me

5
i have bad anxiety over my debts Reviewed on: 8th July 2020

So happy with the brilliant service I received

5
They made me feel at ease from day one, every member of staff I have spoken to are so helpful. Well done guys you deserve the award. Reviewed on: 8th July 2020

Excellent advice at all times

5
Whenever I have spoken to Stepchange they have always provided fair and realistic advice. Reviewed on: 8th July 2020

A company that changes lives

5
I was in a lot of debt and could see no way out. I wasn’t sleeping, I was definitely depressed and hiding away from my problems. Thankfully, a friend told me about Stepchange and I got in touch with them. They were so nice and nonjudgmental and helped me get control of my finances. Things are so much better, creditors are being paid and I can look forward to a happier future with my son. Reviewed on: 8th July 2020

Great, friendly, helpful and reliable service

5
We were in a Dreadful mess and after contacting Stepchange , our problems and worries seemed less. Stepchange took control and helped us to make arrangements with our creditors. Reviewed on: 8th July 2020

Forever grateful

5
I rang stepchange thinking there was no practical way forward but as soon as they answered they seemed to know exactly how I was feeling and couldn’t have been more helpful they sorted everything to an affordable re payment plan and as the title says I’ll be forever grateful to them Reviewed on: 8th July 2020

Great service

5
Step Change has taken away the stress I had about being in debt. They have helped me to consolidate all my debts and pay one monthly payment that’s affordable for me. No more phone calls and letters demanding money. Life changing service. Reviewed on: 8th July 2020

Good people

5
Good people bbbhbbbbbbbhhhhhhhhbhbbhhhnjjj Reviewed on: 8th July 2020

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