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StepChange: Debt Management reviews

4.96
Based on 13,258 reviews, last reviewed 24th May 2025
201300% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

I turned to step change in 2020 my marriage had bro... I turned to step change in 2020 my marriage had broken down , and I was left with a lot of debts so I owed about 16000, at the time, iv been able to ... Read more Reviewed on: 24th May 2025
Allison Falkinder's avatar
Allison Falkinder

Latest lowest rating:

2

Do your own research! Difficult to speak with someone. Products and the consequences of taking out a product not clearly explained. Reviewed on: 24th May 2025
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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (13258)

Professional service

5
Helped me out of an incredible predicament which was very stressful - Stepchange helped take the extreme pressure from my shoulders in dealing with the companies to which I owed considerable monies. THANK YOU Reviewed on: 8th July 2020

They helped me get my life in order

5
Very understanding and helpful went above and beyond for me as I had left a deistic Violent relationship with all the debt and found out I had cancer. I can’t thank them enough for giving me my life back. Reviewed on: 8th July 2020

Uncomfortable to talk to at first, felt embarrassed, but Stepchange helped me so much, non judgmental and very very professional. Slept a lot much better after sorting my money worries.

5
Stepchange changed my life forever, much better with money and as I said before can sleep so much more of a night. Reviewed on: 8th July 2020

Stepchange

5
Great help with setting up debt control budgets that work Reviewed on: 8th July 2020

Light at the end of the tunnel

5
From the minute I contacted them they have been the light at the end of a very long tunnel, dealt with everything professionally, all my debts are paid on time, as a result I see each debt paid off and nearly debt and worry free, Excellent service. Reviewed on: 8th July 2020

Helpfull

5
Absolutely fantastic always ready to listen whenever I’ve needed to ring up.Very understanding and sympathetic I would definitely recommend. Reviewed on: 8th July 2020

Step change Changed my life

5
I wouldn’t be here today if it wasn’t for StepChange, my money troubles were affecting me massively and after speaking with StepChange it immediately felt like the biggest weight in the world had been lifted. I’m now two years away from being debt free and owe it all to StepChange Reviewed on: 8th July 2020

Mr Stephen Halliday

5
After the last resection we found ourselves in a lot of debt using credit cards to live on. After trying to Deal with it on our own for a year or so we found ourselves getting deeper into debt and totally stressed. We decided to seek help, after reading about step change being a charity and none profit making I contacted them straight away we new we'd made the right decision did the budget planner they did the rest contacting all our debters and either dealing with or advising us about any changes along the way. Anyone I spoke to was non judgmental and helpful. Five years on we are recently debt free thanks to step change. Couldn't recommend them enough. Thanks for all your help Reviewed on: 8th July 2020

WINNERS

5
YOU HAVE HELP ALL THE WAY I WILL GET THEIR SOON Reviewed on: 8th July 2020

Good Service

5
It help me a lot, very good organisation, number 1 Thanks. I was really in trouble till I find Stepchange, its my Saver. Kind regards. Reviewed on: 8th July 2020

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