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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (12394 reviews)

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4.96

Based on 12,394 reviews, last reviewed 23rd May 2025

117900% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Less worry I don't know what I would of done without you.very polite and experienced staff and so willing to give good advice to make the worry lesser .thank you Reviewed on: 23rd May 2025

Latest lowest rating:

1

Coaxed into paying more than was affordable Coaxed into paying more than was affordable Reviewed on: 23rd May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (12394)

Review of the StepChange, Debt Management:

Stepchange saved my life

Stepchange literally saved my life , I was in a really bad place and thought there was only one way out but they were mentioned to me by a company that I owed money too and I haven't looked back since. They gave me the reassurance and peace of mind that I hadn't had for some considerable time. Reviewed on: 11th June 2024

Less worry

I don't know what I would of done without you.very polite and experienced staff and so willing to give good advice to make the worry lesser .thank you Reviewed on: 23rd May 2025

Fantastic company.

Fantastic company. They have really help me out of a mess. Always lovely on the phone, nevermore you feel bad about any of it. I have recommended them to lots of people who I have spoken too about debts. Reviewed on: 23rd May 2025

Step change helped me from feeling there was nothing...

Step change helped me from feeling there was nothing I could do to offering myself help and advice it was such a weight off my shoulders Reviewed on: 23rd May 2025

Pick up the confidence and call..

It was so easy to sort once I picked up the confidence to call. You but my mind at easy and broken everything down to easy payments. It did take 23 years to pay back all my debts but I did it. With a budget plan I could afford. It was easy to change if my circumstances changed. Loved the online account. So I could see my dept decreasing every month. Also I could do my yearly review on there as well. But I knew if I was stuck with anything I call in person as well. Fantastic support would tell anyone to call for advice and help with step change 100% of the time. They will never judge you and make you feel there is no way out of dept eventually. Like is it took me 23 years but I did it and so can you. Reviewed on: 23rd May 2025

Always helpful and informative when contacting the...

Always helpful and informative when contacting the provider Reviewed on: 23rd May 2025

I consitently felt unjudged, heard, reassured and su...

I consitently felt unjudged, heard, reassured and supported by SC Reviewed on: 23rd May 2025

I was in a desperate situation, with no clear way out.

I was in a desperate situation, with no clear way out. StepChange was recommended to me by one of my creditors. From the first few words on the telephone I felt there actually was a genuine light at the end of a very long, very dark tunnel. My only regret is that I didn't know sooner how helpful they could be. Reviewed on: 23rd May 2025

Took the worry away

I was worried who was knocking on my door for money or how I was going to live but step change helped took the worry away best thing I ever did was ring them now I know il be debt free in 2 yrs time. Reviewed on: 23rd May 2025

Step change saved my life, literally!

Step change helped me out of a black hole, I did not know what to do but they helped me every step of the way, I called them up and a week later I was on a DMP and my debits were under control, I could breat again. Reviewed on: 23rd May 2025

Life saver, was totally overwhelmed with debt which...

Life saver, was totally overwhelmed with debt which started to affect our health. I would definitely recommend Step Change, best thing we did. Now we are well on our way to being debt free. Reviewed on: 23rd May 2025

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