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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13064 reviews)

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4.96

Based on 13,064 reviews, last reviewed 24th May 2025

182500% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Stepchange Stepchange are very helpful in advising what our options are. They don't judge anyones situation and are more than helpful with the repayment plans go... Read more Reviewed on: 24th May 2025

Latest lowest rating:

2

Do your own research! Difficult to speak with someone. Products and the consequences of taking out a product not clearly explained. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13064)

Review of the StepChange, Debt Management:

An extremely grateful customer

I have been a Stepchange customer for many years, when I first contacted them I was vet overwhelmed and anxious, Stepchange took charge of everything they explained about what they could offer I picked a plan an they dealt with the rest, they are always there to reassure you and answer any questions you may have. Thank you Stepchange I can’t thank you enough for taking my anxiety away from me and I am finally able to sleep at night, thank you so so much for everything you have done for me Reviewed on: 23rd May 2025

Stepchange

Stepchange are very helpful in advising what our options are. They don't judge anyones situation and are more than helpful with the repayment plans going forward. Very supportive in dealing with managing our debts which has been great in helping us with not only our financial situation but also peace of mind. Reviewed on: 24th May 2025

Step Change are brilliant

Quite simply I don't know what I would have done without Step Change. It took 4 years to pay off my debt but they made it so I could afford to do this and still live. Before contacting Step Change I wasn't sleeping at all and felt anxious all the time. It took me a while to pluck up courage to phone the helpline but once I did I felt almost instant relief. Reviewed on: 24th May 2025

Great support when you need it

I used a different company before stepchange they charged me more and the customer service was nothing like it is at stepchange. Reviewed on: 24th May 2025

I was struggling with debt and the online tool and h...

I was struggling with debt and the online tool and help I got was superb. My credit rating has dropped but mush less monthly outgoings and interets frozen so I can see an end to my debt. Any support Needed was fantastic, never hounded by the companies I owed to all dealt with via staep change. Reviewed on: 24th May 2025

Stepchange took care of everything with debtors,incl...

Stepchange took care of everything with debtors,including interest charges,and any correspondence,which was a great help to me!! Reviewed on: 24th May 2025

Stepchange make me feel better about my financial

Stepchange make me feel better about my financial Reviewed on: 24th May 2025

Very helpful advice , free and stops the letters and...

Very helpful advice , free and stops the letters and phone calls from lenders. Reviewed on: 24th May 2025

Superb Debt Advice

Excellent service, clear easy to use website,superb staff who explain things clearly ,friendly helpful and polite .I would highly recommend Stepchange to friends and family . Reviewed on: 24th May 2025

don't understand

Put me at ease, agents were very relaxing and informative Reviewed on: 24th May 2025

I was drowning in debt and you were a lifeline when...

I was drowning in debt and you were a lifeline when I needed it Reviewed on: 24th May 2025

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