Smart Money People Logo

StepChange: Debt Management reviews

4.95
Based on 13,298 reviews, last reviewed 24th May 2025
204800% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy to set up ,great advice. Easy to set up ,great advice. None judgmental about the situation I was in. Would recommend anyone in the same situation to get in touch. Felt like a ... Read more Reviewed on: 24th May 2025
Carol H's avatar
Carol H

Latest lowest rating:

1

There great very helpful willing to help There great very helpful willing to help Reviewed on: 24th May 2025
NASA Q's avatar
NASA Q

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13298)

Review of the StepChange, Debt Management:

Step Change got me back on track

5
Step Change helped me get my financial situation back on track when I was in a scary position with creditors contacting me. Step Change took control and delt with my creditors so that I could get back on track with my finances. Reviewed on: 24th May 2025

Easy to set up ,great advice.

5
Easy to set up ,great advice. None judgmental about the situation I was in. Would recommend anyone in the same situation to get in touch. Felt like a wight off my shoulders once I started to talk to someone about everything. Reviewed on: 24th May 2025

Best people to help you with debts

5
Best people to help you with debts Reviewed on: 24th May 2025

My call was answered quickly, the customer service p...

5
My call was answered quickly, the customer service person was attentive, and empathetic.i was offered choices and help when I was in despair. It took my pressure off and I put in place a plan that has given me peace and one I can manage and am committed to. Reviewed on: 24th May 2025

I can now sleep at nights.

5
I have suffered from depression since being diagnosed with PTSD in 1989. Life finally got on top of me, and my general health started to deteriorate as well, when I found I couldn't cope with my financial situation - I was out of work through illness and couldn't find another job because of my age, nearly 70. I was juggling credit cards just to pay the rent, let alone other expenses. I couldn't sleep, and if I did, I awoke in the early hours in a panic. I turned to Stepchange after seeing it recommended on the Martin Lewis website. They have taken control of my debts (made interest free), and I now pay a manageable sum monthly to my creditors. It's a relatively simple process. Simply produce a budget and they do the rest by dealing with the banks. I can now sleep at nights. Reviewed on: 24th May 2025

I was in debt to credit cards and didn’t know where...

5
I was in debt to credit cards and didn’t know where to turn to Reviewed on: 24th May 2025

Excellent service, professional,and friendly ...

5
Excellent service, professional, friendly and understanding. Helped turn my life around. Would recommend to anyone struggling with debt. Reviewed on: 24th May 2025

Excellent money management

5
I was struggling to make ends meet due to debt and was advised by a friend to go to stepChange, they were really helpful and advised me me what to do. Reviewed on: 24th May 2025

Got me back on track, portal is fantastic with month...

5
Got me back on track, portal is fantastic with monthly statements to show progress. Reviewed on: 24th May 2025

Everything been great using step change to help get...

5
Everything been great using step change to help get me out of debt. Reviewed on: 24th May 2025

life changer...

5
Getting in touch with stepchange was a life changer for me,we had money troubles and I didn't know where to turn to,I was scared of losing my home and my family, I contacted stepchange and immediately felt at ease and could breathe again,my anxiety and stress drained from within days,can't thank them enough. Reviewed on: 24th May 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

StepChange has a range of products available. Check the ratings of each product to find the right one for you. View all products