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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13299 reviews)

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4.95

Based on 13,299 reviews, last reviewed 24th May 2025

204900% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I have been with StepChange for many years now helpi... I have been with StepChange for many years now helping me with my debt and it has made my life less stressful Reviewed on: 24th May 2025

Latest lowest rating:

1

There great very helpful willing to help There great very helpful willing to help Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13299)

Review of the StepChange, Debt Management:

Don’t struggle with debt contact these

I have struggled for years getting into more debt to pay old debt as I felt to ashamed to reach out for help, I finally come to terms and admitted I was struggling and it was all getting on top of me to the point where I hated if my phone rang or if the postman walked into my garden. A family member told me about step change so I did my research and and thought what do I have to lose and filled everything in which I must say was super easy to follow each step and if like me I was getting overwhelmed at seeing how much debt I actually had accumulated I had to take a break but that was ok as it keeps it saved at what step your at. I had a response and a payment plan set up within 2 weeks ready for my 1st payment to go on the 1st of July. The Customer services were amazing so friendly and not judgmental put me at ease instantly. The fact I can sleep again at night without the constant worry on how I’m going to pay them all, not getting knots in my stomach everytime my phone rings is amazing and this is with the biggest Thankyou to step change my honest opinion if you are finding yourself struggling or not managing contact these you can do it all online if you prefer not to speak to anyone you will never look back Reviewed on: 24th May 2025

I have been with StepChange for many years now helpi...

I have been with StepChange for many years now helping me with my debt and it has made my life less stressful Reviewed on: 24th May 2025

Easy to set up ,great advice.

Easy to set up ,great advice. None judgmental about the situation I was in. Would recommend anyone in the same situation to get in touch. Felt like a wight off my shoulders once I started to talk to someone about everything. Reviewed on: 24th May 2025

Best people to help you with debts

Best people to help you with debts Reviewed on: 24th May 2025

My call was answered quickly, the customer service p...

My call was answered quickly, the customer service person was attentive, and empathetic.i was offered choices and help when I was in despair. It took my pressure off and I put in place a plan that has given me peace and one I can manage and am committed to. Reviewed on: 24th May 2025

I can now sleep at nights.

I have suffered from depression since being diagnosed with PTSD in 1989. Life finally got on top of me, and my general health started to deteriorate as well, when I found I couldn't cope with my financial situation - I was out of work through illness and couldn't find another job because of my age, nearly 70. I was juggling credit cards just to pay the rent, let alone other expenses. I couldn't sleep, and if I did, I awoke in the early hours in a panic. I turned to Stepchange after seeing it recommended on the Martin Lewis website. They have taken control of my debts (made interest free), and I now pay a manageable sum monthly to my creditors. It's a relatively simple process. Simply produce a budget and they do the rest by dealing with the banks. I can now sleep at nights. Reviewed on: 24th May 2025

I was in debt to credit cards and didn’t know where...

I was in debt to credit cards and didn’t know where to turn to Reviewed on: 24th May 2025

Excellent service, professional,and friendly ...

Excellent service, professional, friendly and understanding. Helped turn my life around. Would recommend to anyone struggling with debt. Reviewed on: 24th May 2025

Excellent money management

I was struggling to make ends meet due to debt and was advised by a friend to go to stepChange, they were really helpful and advised me me what to do. Reviewed on: 24th May 2025

Got me back on track, portal is fantastic with month...

Got me back on track, portal is fantastic with monthly statements to show progress. Reviewed on: 24th May 2025

Everything been great using step change to help get...

Everything been great using step change to help get me out of debt. Reviewed on: 24th May 2025

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