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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13404 reviews)

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4.95

Based on 13,404 reviews, last reviewed 25th May 2025

215000% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I am able to breathe again!!! Stepchange work fast and handle all the paperwork. Saved me peace of mind and I am able to breathe again! Reviewed on: 25th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13404)

Review of the StepChange, Debt Management:

Step Change are brilliant

Quite simply I don't know what I would have done without Step Change. It took 4 years to pay off my debt but they made it so I could afford to do this and still live. Before contacting Step Change I wasn't sleeping at all and felt anxious all the time. It took me a while to pluck up courage to phone the helpline but once I did I felt almost instant relief. Reviewed on: 24th May 2025

I am able to breathe again!!!

Stepchange work fast and handle all the paperwork. Saved me peace of mind and I am able to breathe again! Reviewed on: 25th May 2025

I got myself into trouble with money when my husband...

I got myself into trouble with money when my husband died and the staff at StepChange were amazing. I felt completely overwhelmed and they told me it was their job to take that feeling away and they did. Their continued support and understanding has been constantly reassuring Reviewed on: 25th May 2025

Every time I have a problem I never had to wait in...

Every time I have a problem I never had to wait in a cue for very long to get my problem sorted Reviewed on: 25th May 2025

I have always experienced helpful, friendly people w...

I have always experienced helpful, friendly people who are willing to listen and support you. Reviewed on: 25th May 2025

Very easy to use online service and customer serrate...

Very easy to use online service and customer serrated very helpful and supportive Reviewed on: 25th May 2025

They took me from being overwhelmed to in control

They took me from being overwhelmed with debt to a place where I could manage my payments whilst still paying off my debt.I didn't want to just write it off. They have allowed me to do this. Reviewed on: 25th May 2025

Amazing service, amazing people!

The continued help and guidance I’ve received has been amazing. I didn’t know where to turn and from day one they have given me kind, non judgemental advice and helped me to find a resolution. Don’t hesitate to contact them. Reviewed on: 25th May 2025

Stepchange are Great

Stepchange are brilliant they are always there to offer support and guidance but most of all they don't judge you Reviewed on: 25th May 2025

I have very good experience with StepChange and the...

I have very good experience with StepChange and the team are very professional, friendly and helpful TThank you very much StepChange Reviewed on: 25th May 2025

Changed my life with my debts can sleep a bit more e...

Changed my life with my debts can sleep a bit more easy thanks stepchange Reviewed on: 25th May 2025

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