Smart Money People Logo

StepChange: Debt Management reviews

4.95
Based on 13,549 reviews, last reviewed 25th May 2025
229200% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

It's very efficient and trustworthy company. It's very efficient and trustworthy company. Reviewed on: 25th May 2025
KumYoke C's avatar
KumYoke C

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025
Steven 's avatar
Steven

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13549)

Review of the StepChange, Debt Management:

Angels on the Phone, they listen and are sympathetic...

5
Angels on the Phone, they listen and are sympathetic, and then they help, and through this help, you are able to sleep at night, and live life without worry. Reviewed on: 24th May 2025

It's very efficient and trustworthy company.

5
It's very efficient and trustworthy company. Reviewed on: 25th May 2025

I have excellent service with stepchange Debt manag...

5
I have excellent service with stepchange Debt management Reviewed on: 25th May 2025

Going from sleepless nights to peace of mind

5
Step change have helped me go from having sleepless nights to having peace of mind. Having a family, mortgage and being on a fluctuating salary meant that I fell into a tremendous amount of debt. With step changes help and guidance they have helped me prioritise my bills and get my life back on track. Being in a debt management plan has meant that I have paid off 2 debts so far and back up to date with 3 of my immediate bills. Thank you so much for what you have done for me and my family, I will forever be grateful, although I am still in debt I can now see the path ahead. Reviewed on: 25th May 2025

Stepchange helped me out of drowning debt.

5
After years of trying to keep up with debts I was finally informed that I had options. Step changed helped me clear all of my debt and saved me from getting any deeper. Everyone I spoke to was really helpful and understanding making me feel so much better about the situation I was in. I am so grateful for their help Reviewed on: 25th May 2025

The debt was overwhelming.

5
The debt was overwhelming, Stepchange have put it all into perspective and allowed me to sleep again at night fab service and given me back peace of mind Reviewed on: 25th May 2025

Brilliant service from the start, they were reassuri...

5
Brilliant service from the start, they were reassuring, sympathetic and completely non-judgemental. Finally I can see a light at the end of the tunnel. I am kept up to date with how things are progressing with my creditors. Reviewed on: 25th May 2025

Such a weight from my shoulders, I wake up happy...

5
Such a weight from my shoulders, I wake up happy Reviewed on: 25th May 2025

StepChange were non judgmental and made us feel like...

5
StepChange were non judgmental and made us feel like we weren’t alone. They have lifted a huge weight from our shoulders and set us in the right direction to paying off our debts. Reviewed on: 25th May 2025

My experience with step change has been very positiv...

5
My experience with step change has been very positive always been able to answer my questions and help in every way Reviewed on: 25th May 2025

from the start Step change listened, offered alterna...

5
from the start Step change listened, offered alternatives amd wanted to help things work for me, now I will be debt free in 18 months with every penny repaid, something we could not have done without them. Totally recommended to anyone struggling! Reviewed on: 25th May 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

StepChange has a range of products available. Check the ratings of each product to find the right one for you. View all products