Smart Money People Logo

StepChange: Debt Management reviews

4.95
Based on 13,879 reviews, last reviewed 30th May 2025
260800% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Highly Recommended It was a great relief to get everything sorted through Stepchange. They were very helpful and positive and the plan has helped me get on top of my fi... Read more Reviewed on: 30th May 2025
SJ1's avatar
SJ1

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025
Steven 's avatar
Steven

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13879)

Review of the StepChange, Debt Management:

I have had a Debt Management Plan for many years and...

5
I have had a Debt Management Plan for many years and is now coming to an end. Ìt has been fantastic for me, it took away all the stress of wallowing in debt. It's free and the staff are so helpful. Reviewed on: 25th May 2025

Highly Recommended

5
It was a great relief to get everything sorted through Stepchange. They were very helpful and positive and the plan has helped me get on top of my finances. They respond quickly to queries and are very knowledgeable. Reviewed on: 30th May 2025

Very helpful and efficient service

5
Very helpful and efficient service Reviewed on: 30th May 2025

Step Change have been a great help.

5
Step Change have been a great help. The process has been very straightforward and has taken a lot of pressure off me. Reviewed on: 30th May 2025

Stepchange were very helpful and understanding of my...

5
Stepchange were very helpful and understanding of my situation. I would definitely recommend them. I am now debt free. Reviewed on: 30th May 2025

Taking the steam out of a pressure cooker.

5
Taking the steam out of a pressure cooker. Life was just one bit of pressure after another. Helped us get on with our lives. Reviewed on: 30th May 2025

Best decision I've made.

5
I was overwhelmed by trying to keep up payments to creditors. I was recommended to contact Step Change and it was the best decision I ever made. They helped me to construct a budget where I made regular monthly payments to my creditors but still had enough money to cover all my other outgoings. I've been with Step Change for nearly two years and they have continued to provide support. Thanks to them, I've never missed a payment to my creditors and I'm in a stable financial situation. I would recommend Step Change to anyone who is struggling financially. Reviewed on: 30th May 2025

Always helpful, and courteous.

5
Always helpful, and courteous. None Judgemental approach. Not rushed give you time to get the right plan Reviewed on: 30th May 2025

Time to think

4
Step change has given me breathing space . to sort out my past debts. And helped me to come to terms with things. Reviewed on: 30th May 2025

From day one I felt reassured I was in good hands.

5
From day one I felt reassured I was in good hands. Reviewed on: 30th May 2025

Easy, stress free help!

5
It took me a long time to find the right help with my financial problems. StepChange was the easiest and least confrontational way of dealing with creditors who were previously uncooperative. It has helped immensely so far. I am unsure of the long term impact on my credit as i am very early on in my journey. Reviewed on: 30th May 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

StepChange has a range of products available. Check the ratings of each product to find the right one for you. View all products