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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14701 reviews)

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4.95

Based on 14,701 reviews, last reviewed 9th Aug 2025

56467% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

StepChange has really helped me StepChange has really helped me with one low monthly payment. I love their website because you can easily check your monthly balance. Reviewed on: 9th August 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14701)

Best debt advice agency

Friendly and empathetic advisors got my DMP set up within two weeks. The pressure lifted off my family and me. I would be pleased to recommend to people needing advice and help. Reviewed on: 8th July 2020

So understanding and always available to update changes in circumstances

As above and so supporting to changing life circumstances Reviewed on: 8th July 2020

Looked after us indeed continue to do so fantastic Organization

We got into debt , and without bias or opinion have set us on the road to a debt free life , we cannot thank them enough Reviewed on: 8th July 2020

Great work

Very grateful for the help and support Reviewed on: 8th July 2020

Very helpful

Friendly, helpful, and got me out of a horrible situation id recommend stepchange to anyone in debt. Reviewed on: 8th July 2020

Highly recommend

Very grateful to have found this company. Very quick and easy process Reviewed on: 8th July 2020

Good advisor some not so good

Had so not so good advisors not really interested in help gave me wrong number and out of date information made me look stupid Reviewed on: 8th July 2020

easy to talk to, very understanding

i was so worried about debt i didn’t know where to turn, i heard about step change but was petrified to call them, once i had plucked up the courage i soon realised there was no need to worry about calling, they were very sympathetic to my situation , non judgemental, but most of all kept reassuring me that they will find a solution to my problem and end my sleepless nights and worry, they kept their promise and now i’m on my way to being debt free.. 100% brilliant company . Reviewed on: 8th July 2020

Peace of mind

Step change gave me peace of mind whilst helping me to clear my debt Reviewed on: 8th July 2020

Brilliant team!

Since finding out about step change they have gone above and beyond to help me. I would HIGHLY recommend this company (and have done a few time already ) Reviewed on: 8th July 2020

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