Write a review

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13869 reviews)

View other StepChange products

4.95

Based on 13,869 reviews, last reviewed 29th May 2025

259900% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Was very helpful sorting my finances out Was very helpful sorting my finances out Reviewed on: 29th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

Read all reviews Write a review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

Review StepChange: Debt Management now

Help others make smarter decisions by sharing your own experience.

Write a review

StepChange Debt Management reviews (13869)

My Best Friends

There when my bank failed me Helped me work through debts and sort a repayment plan Supportive friendly there when i need them The BEST Reviewed on: 23rd April 2020

A big help when needed

Was at a low point in life with debts and creditors chasing me.... didn't know where to turn. A quick search, a short form to fill and a quick call and everything changed. Step Change were a great help and my dreaded debts that were bringing me down are slowly disappearing... no more calls or letters demanding money. Absolutely terrific service. Reviewed on: 23rd April 2020

Best thing I have ever done

Step change have changed my life. The support you get and what they do are amazing. So helpful and always understanding. I would Not be where I am today with out them. Reviewed on: 23rd April 2020

Simply Amazing

Im a grown man who has worked in fast paced tough environments but I burst into tears after speaking to one of the agents from step change. I had got to the point when I no longer thought I deserved help or for someone to speak to me like a human. They were kind, supportive and explained everything so well. They continue to support me now through my DMP it means I can repay my debts without losing everything and still being able to live. Simply outstanding Reviewed on: 23rd April 2020

Stress

They took the stress away by dealing with my lenders , and asking them to hold the interest. Reviewed on: 23rd April 2020

Amazing

Everything they provide is high calibre, the staff are amazing and they put your at ease, until I used stepchange there was no way out Reviewed on: 23rd April 2020

StepChange are inspirational; giving cause for hope and peace of mind to customers who are deeply-affected by a myriad of life events.

I am Financial Services Executive Consultant. I specialise in Banking/Credit experiences and have followed StepChange for a year. They are true pioneers of customer financial wellbeing. Reviewed on: 20th April 2020

incredible service and peace of mind

efficient and helpful service, I will be debt free in one month. Reviewed on: 11th April 2018

Excellent reassuring service

During a stressful time were very calm and reassuring and provided professional, reliable advice and a solution to debt problem. Reviewed on: 29th May 2017

Excellent advice

I've contacted step change a number of times and each time they are clear, non judgemental and knowledgeable. Reviewed on: 25th May 2017

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Collection
from Darcey Quigley & Co 4.00 from 1 reviews
Debt Management
from Creditfix 4.76 from 793 reviews
Debt Solutions
from PayPlan 4.94 from 22305 reviews

There's still more to see!

StepChange has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub