Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

StepChange: Debt advice reviews

View other StepChange products
4.92
Based on 18,617 reviews, last reviewed 11th Jun 2026
187200% increase in 5 star reviews
in the past 90 days
1500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

StepChange were so helpful When I approached StepChange they were so helpful and non-judgmental. They worked with me to help set up a debt management plan Reviewed on: 11th June 2026
Karen Jeffery's avatar
Karen Jeffery

Latest lowest rating:

1

WOULD NOT RECOMMEND Very poor level of service. I haven't had a reply to an email or chase ups for almost 2 months. They have said they haven't received payments when the... Read more Reviewed on: 10th June 2026
CharleyM's avatar
CharleyM
Read all reviews Write a review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

StepChange Debt advice reviews (18617)

Best step to take when you think you have nowhere to go.

5
I believe if not for this company and their understanding staff I probably wouldn't be typing this review. Anyone in debt and scared to make the call " I was " make that call, it will bring peace of mind and so so much stress relief to live you're life again. Reviewed on: 23rd July 2021
eamon toye's avatar
eamon toye

Absolutely l will definitely recommend

5
My experience with step change was good one and still extremely excellent. Reviewed on: 23rd July 2021
Okechukwu Amadi's avatar
Okechukwu Amadi

Great support

5
Step Change were there to help and support me when there seemed to be little help from anyone else. Without there advice and financial planning I would probably still be in financial trouble. As it is I will be debt free this August 2021. A big thank you Step Change for getting me back on track and debt free. Reviewed on: 23rd July 2021
Mr L H McKay's avatar
Mr L H McKay

Brilliant

5
All I can really say is that without Step Change helping me I honestly don’t know where I would be right now. They have been helpful, understanding, kind and non judgemental. Thank you seems to be such a silly phrase sometimes, but it is all I can say so THANK YOU with all my heart. Reviewed on: 23rd July 2021
Wendy's avatar
Wendy

easy to talk to and listen

5
These are real people that listen and understand what you are going through. Very helpful and don't make you feel embarrassed or if you are at fault. can't speak highly enough Reviewed on: 23rd July 2021
dawn dodds's avatar
dawn dodds

Absolute life savers

5
Every single person I have spoken to over the last year has been calm kind and given informed choices to me. I feel like the sun is shining now the dark clouds have cleared. Reviewed on: 23rd July 2021
K WS's avatar
K WS

Brilliant servicw

5
Company does everything for their clients Reviewed on: 23rd July 2021
Dita Phillips's avatar
Dita Phillips

Fantastic service

5
Couldn’t recommend enough so helpful Reviewed on: 23rd July 2021
brooke.mcshane1@googlemail.com's avatar
[email protected]

Appropriate Friendly Advice

5
At a time when I was suffering from anxiety in regards to my debts, Step Change were able to advise me as to my options in dealing with all my debts. Reviewed on: 23rd July 2021
Michael Jordan's avatar
Michael Jordan

Lifesaving

5
Stepchange has changed our life tremendously. The worry has been lifted and we can live life with more enjoyment with our family. Thank you stepchange Reviewed on: 23rd July 2021
Elisabeth 's avatar
Elisabeth

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill