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StepChange: Debt Management reviews

4.95
Based on 13,401 reviews, last reviewed 25th May 2025
214700% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I have always experienced helpful, friendly people w... I have always experienced helpful, friendly people who are willing to listen and support you. Reviewed on: 25th May 2025
Erin T's avatar
Erin T

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025
Steven 's avatar
Steven

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13401)

Review of the StepChange, Debt Management:

Excellent service

5
absolutely highly recommend step change they have help me all the way through excellent service very friendly staff 100% Reviewed on: 8th July 2020

I have always experienced helpful, friendly people w...

5
I have always experienced helpful, friendly people who are willing to listen and support you. Reviewed on: 25th May 2025

Very easy to use online service and customer serrate...

5
Very easy to use online service and customer serrated very helpful and supportive Reviewed on: 25th May 2025

They took me from being overwhelmed to in control

5
They took me from being overwhelmed with debt to a place where I could manage my payments whilst still paying off my debt.I didn't want to just write it off. They have allowed me to do this. Reviewed on: 25th May 2025

Amazing service, amazing people!

5
The continued help and guidance I’ve received has been amazing. I didn’t know where to turn and from day one they have given me kind, non judgemental advice and helped me to find a resolution. Don’t hesitate to contact them. Reviewed on: 25th May 2025

Stepchange are Great

5
Stepchange are brilliant they are always there to offer support and guidance but most of all they don't judge you Reviewed on: 25th May 2025

I have very good experience with StepChange and the...

5
I have very good experience with StepChange and the team are very professional, friendly and helpful TThank you very much StepChange Reviewed on: 25th May 2025

Changed my life with my debts can sleep a bit more e...

5
Changed my life with my debts can sleep a bit more easy thanks stepchange Reviewed on: 25th May 2025

Really got me out the brown stuff.

5
Really got me out the brown stuff. I found them when i was at my lowest and wothon a few weeks payment plan was set up and there was light at the end of the tunnel. Reviewed on: 25th May 2025

Helped put me at ease with my financial situation wh...

5
Helped put me at ease with my financial situation which then helped me with my overall situation, friendly staff and fantastic service Reviewed on: 25th May 2025

Helpful service

5
Very helpful, through bad time, as put all debts in one pot. Reviewed on: 25th May 2025

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