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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13153 reviews)

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4.96

Based on 13,153 reviews, last reviewed 24th May 2025

191000% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

When I felt overwhelmed and needed advice and assist... When I felt overwhelmed and needed advice and assistance, Stepchange were there. Best decision I made. Reviewed on: 24th May 2025

Latest lowest rating:

2

Do your own research! Difficult to speak with someone. Products and the consequences of taking out a product not clearly explained. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13153)

Review of the StepChange, Debt Management:

Life saver

If step change had not been there I don't know where we would be .They have been the best thing since sliced bread Reviewed on: 4th September 2021

When I felt overwhelmed and needed advice and assist...

When I felt overwhelmed and needed advice and assistance, Stepchange were there. Best decision I made. Reviewed on: 24th May 2025

A God send

Very professional company who explained in detail how my debt could be handled. Without this help I don’t know how I would have coped with final demands letters I was receiving. Reviewed on: 24th May 2025

Excellent service

Excellent service with good staff that put you at ease. Makes u feel less anxious once u go through the process Reviewed on: 24th May 2025

Step change has really helped me and stopped me wor...

Step change has really helped me and stopped me worrying and helped me sort out what is right for me and I would like to say a big thank you Reviewed on: 24th May 2025

Simply take away the despair and desperation felt fr...

Simply take away the despair and desperation felt from debt without judgement. Reviewed on: 24th May 2025

Debts due to diagnosis - able to see a way out

When I first contacted step change I was in a lot of debt due to a health diagnosis that escalated my debts. They were great, offered me advice - I decided I wanted a dmp as I knew it was my fault and wanted to pay back rather than go bankrupt. The dmp meant all interest was paused and I could repay in affordable amounts. I’m hoping to be debt free by the end of the year thanx to Stepchange Reviewed on: 24th May 2025

StepChange are an exceptional charity in every respe...

StepChange are an exceptional charity in every respect: support, patience, understanding, administration and financial guidance. Over many years they have supported me with my debt management plan. Even when unexpected personal situations arise, StepChange are there to help you dealing with creditors. My sincere thanks to a dedicated team of people for their endless support. Highly recommended. Reviewed on: 24th May 2025

Very friendly staff who helped me through a difficul...

Very friendly staff who helped me through a difficult and stressful time talked me through the whole process and gave me advice on how to deal with my creditors and my rights . Reviewed on: 24th May 2025

Stepchange were my saviour

I was at a very low ebb as I was in so much debt but StepChange took away the worry and dealt with all my creditors and took the responsibility away from me Reviewed on: 24th May 2025

A no judgement service!

Step Change are helping me get on top of my debts, allowing me to start seeing the light at the end of the tunnel. Thank you! Reviewed on: 24th May 2025

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