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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13405 reviews)

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4.95

Based on 13,405 reviews, last reviewed 25th May 2025

215100% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Just as I thought there was no help!! Just as I thought there was no help for me… I was put in touch with Step change and they have helped me keep my head up high and sort out repayments w... Read more Reviewed on: 25th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13405)

Review of the StepChange, Debt Management:

Recommend

Every person we have spoken to on phone to stepchange have been so helpful friendly and very re-assuring always answering any questions we have they have taken the stress out of our shoulders we couldn't recommend them enough Reviewed on: 28th July 2022

Just as I thought there was no help!!

Just as I thought there was no help for me… I was put in touch with Step change and they have helped me keep my head up high and sort out repayments with my debtors that are affordable for me. Reviewed on: 25th May 2025

I am able to breathe again!!!

Stepchange work fast and handle all the paperwork. Saved me peace of mind and I am able to breathe again! Reviewed on: 25th May 2025

I got myself into trouble with money when my husband...

I got myself into trouble with money when my husband died and the staff at StepChange were amazing. I felt completely overwhelmed and they told me it was their job to take that feeling away and they did. Their continued support and understanding has been constantly reassuring Reviewed on: 25th May 2025

Every time I have a problem I never had to wait in...

Every time I have a problem I never had to wait in a cue for very long to get my problem sorted Reviewed on: 25th May 2025

I have always experienced helpful, friendly people w...

I have always experienced helpful, friendly people who are willing to listen and support you. Reviewed on: 25th May 2025

Very easy to use online service and customer serrate...

Very easy to use online service and customer serrated very helpful and supportive Reviewed on: 25th May 2025

They took me from being overwhelmed to in control

They took me from being overwhelmed with debt to a place where I could manage my payments whilst still paying off my debt.I didn't want to just write it off. They have allowed me to do this. Reviewed on: 25th May 2025

Amazing service, amazing people!

The continued help and guidance I’ve received has been amazing. I didn’t know where to turn and from day one they have given me kind, non judgemental advice and helped me to find a resolution. Don’t hesitate to contact them. Reviewed on: 25th May 2025

Stepchange are Great

Stepchange are brilliant they are always there to offer support and guidance but most of all they don't judge you Reviewed on: 25th May 2025

I have very good experience with StepChange and the...

I have very good experience with StepChange and the team are very professional, friendly and helpful TThank you very much StepChange Reviewed on: 25th May 2025

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