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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (1240 reviews)

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4.92

Based on 1,240 reviews, last reviewed 31st Jan 2025

53% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very helpful The ladies were very helpful with what I needed. Reviewed on: 31st January 2025

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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1240)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

I cannot fault the customer service I received from...

I cannot fault the customer service I received from SBS: they managed to fit me in at very short notice, were incredibly helpful and were able to set up my account that morning. I would not hesitate to recommend them to anyone. Reviewed on: 21st December 2024

Local, convenient and helpful

It's nice to talk to someone in person rather than do it all online. Reviewed on: 18th September 2024

Extremely efficient Team

The team are extremely efficient and welcoming, from my phone call to make an appointment within the Aldeburgh branch to open a new account to the end of my consultation appointment, excellent service! Reviewed on: 6th September 2024

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi, Ann Marie. That’s a wonderful review – Thank you! We try and make everything feel easy, so it’s great to hear we’re doing it well. There’s not much that pleases us more than a pleased customer! Response date: 9th September 2024

Helpful, simple, efficient

Efficient and easy to book an appointment. Reviewed on: 1st September 2024

Friendly, helpful, cosy

The the friendly, helpful approach. It feels old-fashioned in a good way! Lovely experience for children's savings. Reviewed on: 1st September 2024

Convenient, helpful, friendly

Helpful staff with the ability to tailor our requirements to needs. Reviewed on: 1st September 2024

Friendly, local

Friendly staff and a local branch. Reviewed on: 1st September 2024

Fair, accessible, good reputation

Local, human contact to ask questions, passbooks. Reviewed on: 1st September 2024

Fair, accessible, reputable

Local premises, handy contact, and passbooks. Reviewed on: 1st September 2024

In branch service review

Helpful, informative, very happy, lovely staff. Reviewed on: 1st September 2024

Helpful and explain the products

You can speak to someone that is helpful, knows their job and is not a computer. Reviewed on: 1st September 2024

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