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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1598 reviews)

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4.94

Based on 1,598 reviews, last reviewed 2nd Jan 2026

8% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Rachael was very helpful and efficient in dealing wi... Rachael was very helpful and efficient in dealing with my matters. I could not of been more pleased. The branch is easy to get to and parking is avail... Read more Reviewed on: 2nd January 2026

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1598)

Really friendly and efficient

The staff always have time to explain things and all transactions are handled efficiently without any fuss. Reviewed on: 7th February 2023

Friendly, knowledgeable and helpful

Telephone and email queries have been answered in a friendly, knowledgeable and helpful manner. Some loyalty savings rates are very competitive. Reviewed on: 7th February 2023

Convenient, local society

I have savings with Suffolk BS that I can access easily. Pleasant friendly and knowledgeable staff available for advice. Savings Interest rates not the highest, but reasonable. Reviewed on: 7th February 2023

A local branch network with god products and friendly helpful staff to assist those of us in our 80s.

When we visited our local branch to consider whether to renew our saving accounts,in December 2022, orwithdrawer,because of low interest rates we were advised t o await the new 2023 improved savings offers eg 1 Fixed rate Bonds, and the Freehold ISAs. Reviewed on: 7th February 2023

Young saver simple to open

Opened young savers Benny at suffolk building society , all staff welcoming and friendly , coffee, banter , and opened young savers for my daughter with ease thankyou Reviewed on: 7th February 2023

The Sudbury Branch

As new customers we have been delighted by the welcome and friendliness of the staff. They readily explain things we are unsure about. So good not to be expected to adopt online banking too. We prefer to do things the old ways! Reviewed on: 7th February 2023

It's good to support a local business which is friendly but businesslike.

Suffolk Building Society is an efficient business but engages with its customers and puts on interesting events. Any communication or business deal is dealt with extremely promptly and in a satisfactory manner. Reviewed on: 7th February 2023

Amazing experience

I am a new customer and made an appointment to open ISA investments for my wife and which including transfers from several other banks. They dealt with us in an efficient, friendly and jargon free manner and we were really put at ease and felt we were in very good hands. I would definitely recommend the Suffolk Building Society Reviewed on: 7th February 2023

The very best, very local Building Society

I have been a member of this Building Society since the 1970’s , had a mortgage with them as well as savings, they are always ready to help and have very good savings rates for a local Society. I would thoroughly recommend them! They deserve to be rewarded! Reviewed on: 7th February 2023

Great interest rates, brilliantly helpful staff

At a time when Bank of England interest rates were regularly changing, I went to invest in a fixed term savings plan. The staff I spoke to advised me holding on for a few days as they foresaw another increase in rates coming. I followed their advice and was happily rewarded. Reviewed on: 7th February 2023

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