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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1590 reviews)

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4.94

Based on 1,584 reviews, last reviewed 19th Dec 2025

55% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Good customer service, Gracie was very helpful. Good customer service, Gracie was very helpful.. Reviewed on: 19th December 2025

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1590)

Brilliant

Marie was so incerdibly helpful at sorting out my maturity. Great customer service, would recomend Reviewed on: 19th December 2025

Walked into the Woodbridge branch and Izzy was so he...

Walked into the Woodbridge branch and Izzy was so helpful and able to open an account there and then. Helped me with paying in and sat with me while I was on hold to the bank. Lovely lady, Reviewed on: 19th December 2025

Jack was very patient in my appointment.

Jack was very patient in my appointment. Helped me understand the accounts and find one that was best for me. Very happy with the service Reviewed on: 19th December 2025

Opened a savings account.

Opened a savings account. a your colleague took me through the process of transferring money from an existing bank account Reviewed on: 19th December 2025

Very good indeed.

Very good indeed. Rachel was so kind and spoke clearly and slowly. We are elderly and I am rather deaf. That makes a big difference to us. Reviewed on: 19th December 2025

Very helpful when so many banks have left towns

Very helpful when so many banks have left towns Reviewed on: 19th December 2025

Good customer service, Gracie was very helpful.

Good customer service, Gracie was very helpful.. Reviewed on: 19th December 2025

Haverhill

Good rates, good customer service Reviewed on: 19th December 2025

Very helpful, informative and empathetic staff in th...

Very helpful, informative and empathetic staff in the Halesworth branch. Clearly used to dealing with people of the older age group - Thank you. Reviewed on: 18th December 2025

Excellent service from real people.

Excellent service from real people. The staff at Halesworth are efficient and delightful. Reviewed on: 18th December 2025

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