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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1750 reviews)

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4.94

Based on 1,750 reviews, last reviewed 16th Feb 2026

68% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent service. We always speak to Tracy on our visits who is very friendly, extremely patient and professional. Her knowledge knows no bounds. Reviewed on: 16th February 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1750)

Saxmundham Branch

Wonderful service received in branch Reviewed on: 9th February 2026

Happy with Woodbridge, smart branch.

Happy with Woodbridge, smart branch. Always see Marie, lovely lady Reviewed on: 9th February 2026

Always happy to come to Woodbridge, good customer se...

Always happy to come to Woodbridge, good customer service and nice clean branch Reviewed on: 9th February 2026

Ravenswood service

Your staff at Ravenswood helped me and my wife setting up our isa’s and they d made the process easy. Thanks for this. Reviewed on: 6th February 2026

Reply from Suffolk Building Society, formerly Ipswich Building Society You’re too kind! It’s lovely to hear when things go so well. We hope to repeat the experience again soon! Response date: 11th February 2026

Very knowledgeable and friendly staff

Very knowledgeable and friendly staff Reviewed on: 6th February 2026

Fantastic experience in the Woodbridge branch.

Fantastic experience in the Woodbridge branch. Staff are always cheerful and happy to help with any queries. Reviewed on: 6th February 2026

Excellent service

Excellent service very helpful. Love the fact the branches are local to us. Reviewed on: 6th February 2026

Marie was excellent today.

Marie was excellent today. Very friendly Reviewed on: 6th February 2026

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff Reviewed on: 6th February 2026

Feedback

Following my father’s death the service was kind, compassionate and understanding. Tracey went out of her way to sort everything out for us in a practical way finding solutions for us so that everything could be sorted quickly and with the minimum of fuss. Reviewed on: 6th February 2026

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