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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.91 (1169 reviews)

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4.91

Based on 1,169 reviews, last reviewed 25th Nov 2024

18% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Very good customer service, explained everything cle... Very good customer service, explained everything clearly Reviewed on: 25th November 2024

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1169)

Recently opened a new account at Aldeburgh Branch

Recently opened an account at Aldeburgh Branch and was seen by Rachel who was very helpful and welcoming and very professional. I opened a savings account and it was all explained very well. Everyone at the branch was very welcoming. It was very good to be able to speak a real person something which is very important to me in this day of technology & social media which I struggle with so am very grateful to you for having your local branch. Please do not ever close.. Christine Marion Reviewed on: 6th October 2024

Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your lovely review! We love getting stuck in and supporting our communities. Look out for other work we’re doing on our website About Us - Us Response date: 7th October 2024

Excellent customer service

Bethany J was so helpful and patient in helping us open an account with four signatories Reviewed on: 4th October 2024

Local and convenient

I was very happy with the service today. Reviewed on: 3rd October 2024

Friendly, local, efficient

Very happy with our experience today. Reviewed on: 3rd October 2024

Friendly and helpful

I feel that dealing with someone personally is far more better than phone and also being local is very convenient. Reviewed on: 30th September 2024

Very good and helpful

Wanted to have easy access rather than by phone or email. Reviewed on: 30th September 2024

Friendly, helpful, knowledgeable

All members of the Aldeburgh team are always friendly, helpful, knowledgeable and efficient. The personal service is greatly appreciated. Reviewed on: 27th September 2024

Excellent

I appreciate being able to see someone face-to-face. Friendly, efficient and informative. Reviewed on: 23rd September 2024

Rachel G

Rachel was excellent - quickly understanding our needs, answering our questions and proceeded to complete all the paperwork efficiently. Reviewed on: 23rd September 2024

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi, Steve. That’s very kind of you! We’ve shared your feedback with Rachel and she's chuffed! Response date: 24th September 2024

Local, pleasant staff, good service

Opened an ISA. Would like this branch (Hadleigh) to stay here always. Reviewed on: 18th September 2024

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