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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1527 reviews)

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4.94

Based on 1,527 reviews, last reviewed 14th Nov 2025

73% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent service We received some excellent service today by Rachel at the Felixstowe branch who went through our options explaining the assortment of accounts and ope... Read more Reviewed on: 14th November 2025

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1527)

Carful, attentive, Kind

To be able to conduct business face to face with first class staff in my town. Reviewed on: 30th September 2025

Friendly, Helpful, Local

The staff are friendly and helpful, also there is a branch local to me. Reviewed on: 30th September 2025

In branch service review

Saturday opening really useful when working during the week. Reviewed on: 29th September 2025

My "local building society"

Polite, business like and friendly. Reviewed on: 29th September 2025

Helpful, Friendly, Convenient

Very friendly and helpful, wish the branch was open on a Saturday. Reviewed on: 29th September 2025

Helpful , Friendly and polite

Friendly and helpful staff, nothing is too much trouble. Reopen the branch on Saturday. Reviewed on: 29th September 2025

Convenient, Helpful, Friendly

Please open on Saturday and keep on Ravenswood, helpful and friendly. Reviewed on: 29th September 2025

New account opening

Rachel in the Felixstowe branch opened my new account in a very efficient and friendly manner. Service in the branch is always very pleasant. Thank you. Reviewed on: 26th September 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Rachel and it’s made their day! Response date: 30th September 2025

Fabulous

Always extremely helpful and knowledgeable. Reviewed on: 26th September 2025

Local, Friendly, Efficient

I feel I cannot give much detail as it was my first visit since 2017 but I got what I came for and received friendly prompt service. Reviewed on: 25th September 2025

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