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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

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4.91
Based on 1,169 reviews, last reviewed 25th Nov 2024
18% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
0%

Latest highest rating:

5

Very good customer service, explained everything cle... Very good customer service, explained everything clearly Reviewed on: 25th November 2024
Stephen E's avatar
Stephen E

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou
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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1169)

The best

5
Branch staff were very, very helpful in explaining every aspect of our accounts. Reviewed on: 24th October 2024
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Verified Member

Great local service

5
Very friendly and easy service, and also very local with good savings rates. Reviewed on: 23rd October 2024
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Verified Member

Friendly, efficient, helpful

5
Efficient, friendly, and Tracy was very helpful. Reviewed on: 21st October 2024
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Verified Member

Friendly, helpful, pleasant

5
I have been a customer for many years. The staff over the years have always been excellent. It cannot improve. Reviewed on: 21st October 2024
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Verified Member

Very easy to make appointment fantastic to have face...

5
Very easy to make appointment fantastic to have face to face appointment we much prefer this to online. .Products explained in full and clearly and very happy with our choice of product. Benjamin was extremely helpful and listened to our needs and requirements. Reviewed on: 18th October 2024
julie m's avatar
julie m
Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s a wonderful review – Thank you! We try and make everything feel easy, so it’s great to hear we (and Benny!) are doing it well. Response date: 21st October 2024
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Suffolk Building Society, formerly Ipswich Building Society

Friendly and efficient

5
Very friendly and helpful, made me feel at ease and explained what I needed. Reviewed on: 16th October 2024
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Verified Member

Fair, simple, accessible

5
Tracy helped us to change accounts and made the process very easy and simple. Reviewed on: 10th October 2024
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Verified Member

Accessible, efficient, welcoming

5
Local, friendly service. Easily accessible. Good range of products. Reviewed on: 9th October 2024
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Verified Member

Friendly, local service

5
Friendly, easy to talk to, local service. Reviewed on: 7th October 2024
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Verified Member

Friendly, local service

5
Tracy was very helpful and we love their old-fashioned ways. Being very local is idea. Thank you. Reviewed on: 7th October 2024
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Verified Member

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