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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1435 reviews)

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4.93

Based on 1,435 reviews, last reviewed 30th Aug 2025

52% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Trustworthy, Helpful, Ease Very friendly, Knowledgeable. Lots of info and a Book. Reviewed on: 30th August 2025

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1435)

Very Good Company

Very helpful and easy to set up account. Reviewed on: 4th June 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hello! Thank you so much for such lovely feedback. Hearing from happy customers genuinely gives us a little spring in our step. Response date: 15th July 2025

Quick, Easy, Professional

Personal advisor, clear explanations. Reviewed on: 4th June 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society You’re too kind! It’s lovely to hear when things go so well. We hope to repeat the experience again soon! Response date: 15th July 2025

Informative Happy Staff

Very good no improvement needed. Reviewed on: 4th June 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s a wonderful review – Thank you! There’s not much that pleases us more than a pleased customer! Response date: 15th July 2025

In branch service review

Very Helpful, Efficient service. Reviewed on: 2nd June 2025

Perfect for me

Great service and like its personal and not online. Reviewed on: 2nd June 2025

Friendly, Clean, Approachable

Staff are welcoming, clean environment, Knowledge staff. Reviewed on: 2nd June 2025

Its very good

We like having a passbook, the office is east to access, staff are very pleasant. Reviewed on: 2nd June 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. Great to hear from you, especially with such a glowing review. We’re blushing! Response date: 15th July 2025

A lucky find

Extremely well received by Annie at my appointment today, very comfortable when we walked in to make an enquiry. Reviewed on: 2nd June 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Annie and it’s made their day! Response date: 15th July 2025

Friendly family Feel

All good. Thank you for hot beverage. Reviewed on: 2nd June 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your brilliant review! It’s great being on the high street and being able to see our members face-to-face. Pop in again soon! Response date: 15th July 2025

Great customer service.

Very friendly and professional service. Lines of communication excellent and informative. Reviewed on: 2nd June 2025

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