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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1582 reviews)

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4.94

Based on 1,582 reviews, last reviewed 18th Dec 2025

56% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very helpful, informative and empathetic staff in th... Very helpful, informative and empathetic staff in the Halesworth branch. Clearly used to dealing with people of the older age group - Thank you. Reviewed on: 18th December 2025

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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1582)

Friendly, Customer orientated

Personal, not busy in branch, so a relaxed experience. Patient staff and coffee is nice. Reviewed on: 10th November 2025

Friendly, face to face, Local

Friendly staff, open 6 days a week very helpful staff. Reviewed on: 7th November 2025

Knowledgeable, Accommodating, Polite

The staff are very knowledgeable, very helpful, very pleasant. Reviewed on: 5th November 2025

Informative, friendly and Professional

No complaints, very good service. Reviewed on: 4th November 2025

Friendly, Helpful, Knowledgeable

Cargyn was very friendly and helpful and explained all my options clearly. Lovely person to deal with. Reviewed on: 4th November 2025

Friendly Helpful

Friendly and very helpful staff and face to face thinking. Reviewed on: 4th November 2025

Though, Helpful, Friendly

Impressed with our advisors preparation of the account and the advice options. Reviewed on: 4th November 2025

Friendly and local

Always easy to make appointments to see someone. Reviewed on: 31st October 2025

Local, Friendly, Professional

Smooth professional friendly service. Reviewed on: 31st October 2025

In branch service review

I was very impressed with the professional service in how my appointment was conducted a very helpful and valuable member of staff. Reviewed on: 31st October 2025

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