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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2411 reviews)

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4.92

Based on 2,411 reviews, last reviewed 15th Aug 2026

28% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Staff were very helpful and friendly Staff were very helpful and friendly Reviewed on: 15th August 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2411)

Professional, efficient, friendly

Very knowledgeable, efficient and friendly. Reviewed on: 1st December 2024

Local, friendly, convenient

I was treated with respect. All the options that were available were explained fully and I was able to make an informed choice. Reviewed on: 1st December 2024

Fair, helpful, value for money

The service was very professional and informative. Reviewed on: 1st December 2024

Local, friendly, dependable

Friendly, local, branch available, mutual, supports the local community. Reviewed on: 1st December 2024

Very helpful and local

A local building society that is very convenient. Reviewed on: 1st December 2024

Local, good service and staff

Local, excellent, capable friendly staff. Reviewed on: 1st December 2024

Local, personal, fair

One-to-one personal appointment where details and options were clearly explained. Reviewed on: 1st December 2024

Friendly, efficient, local

Very satisfied with the help from staff in Hadleigh. Reviewed on: 1st December 2024

Great customer service

Friendly, professional, quick, easy in-person service (not the usual online stuff). Good one-to-one customer experience. Reviewed on: 1st December 2024

Always there for us

Able to book appointment which took place on time and in private. Reviewed on: 30th November 2024

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