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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

View other Suffolk Building Society, formerly Ipswich Building Society products
4.94
Based on 1,598 reviews, last reviewed 2nd Jan 2026
8% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Rachael was very helpful and efficient in dealing wi... Rachael was very helpful and efficient in dealing with my matters. I could not of been more pleased. The branch is easy to get to and parking is avail... Read more Reviewed on: 2nd January 2026
Eddie's avatar
Eddie

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou
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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1598)

Just the best

5
Always friendly, Helpful, knowledgeable, trustworthy. I always enjoy going into the branch Sudbury and Haverhill Suffolk. Reviewed on: 7th February 2023
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Verified Member

Efficient, friendly and personal service

5
We went to the Halesworth branch to open a savings account. The staff were very welcoming and friendly, so easy to deal with and it great to receive personal service rather than the long wait and passcodes necessary with telephone banking. Reviewed on: 7th February 2023
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Verified Member

Good service

4
Nice to have a local branch service is good Reviewed on: 7th February 2023
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Verified Member

Staff at Ipswich and Woodbridge branch

5
Very polite and friendly. I particularly noticed at Woodbridge recently that other staff member assisted to avoid a queue. Reviewed on: 7th February 2023
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Verified Member

Excellent service

5
Found the staff very, very helpful and made opening my account so straightforward, have recommended them to many of my friends Reviewed on: 7th February 2023
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Verified Member

Excellent service - efficient service - exemplary politeness

5
I have been a client of Ipswich (Suffolk) BuildingSociety for several decades. I have never had cause to complain about any aspect of their Savings Arm. At a time where there is great uncertainty in the country concerning finance, it is important to have confidence in one's Savings Bank. I know my money is safe with the Suffolk Building Society. Reviewed on: 7th February 2023
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Verified Member

Regular Savers with Suffolk Building Society.

5
My Wife and Have been regulars savers with and decided to save via fixed rate bond. The staff, at Woodbridge could not have been more helpful. They explained everything and made the procedure very simple. They were so helpful, courteous and efficient. I would have no hesitation in recommending them Reviewed on: 7th February 2023
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Verified Member

Nice people

4
My husband and I had dealt with the winding up of my parents estate. I had an inheritance bequethed to me. We wished to be able to access same but found that our regular society had closed our local branch. Similarly bank branches were no longer open. We called into your Halesworth branch. The staff were friendly and helpful and I now have two saving a/c's with you. It is important that I am able to communicate by telephone with the staff. Reviewed on: 7th February 2023
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Verified Member

best building society for kind staff and making good savings

5
I am really happy with the quality of the service that I always receive at the building society. I think their rates are always good and I love the personal service level - thank you Reviewed on: 7th February 2023
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Verified Member

The Sudbury Branch

5
Helpful and polite staff. Great ethical approach. Reviewed on: 7th February 2023
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angie Jones

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