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Swinton Insurance: Car insurance reviews

Name: Car insurance
Rating: 3.36 (115 reviews)

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3.36

Based on 115 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

32%

12%

44%

Latest highest rating:

5

Very easy Very easy to identify the correct product, competitive pricing and efficient process Reviewed on: 20th August 2026

Latest lowest rating:

1

Even 1 is too high a score! Even 1 is too high a score! I went to Swindon through confused.com, filled all the details out on Confused.com but by the time I went through to Swint... Read more Reviewed on: 21st May 2025

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About this product

You can get a Swinton car insurance quote over the phone or online.

Swinton offer three different levels of comprehensive car insurance: Essentials, Classic and Premier. Once you have a Swinton car insurance policy, you can view your documents, manage your policy and update your details online via the app.

Swinton car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Swinton before, you can also leave a review and share your experience.

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Swinton Insurance Car insurance reviews (115)

Seems good but big increases on renewal

They're OK and when you call for help they do resolve and help but the renewal costs don't give any allowance for being a loyal customer and if you miss a payment the fees are very high Reviewed on: 1st October 2017

Ok

Good the first year but premiums hiked second year. Were not helpful when I asked Reviewed on: 1st October 2017

Great Price

Swinton car insurance provided value for money car insurance. Provided me with your personal contact in case of any questions or claim. Reviewed on: 30th September 2017

Couldnt cancel policy

Found a better quote when it was renewal time but had so many problems trying to get them to leave me alone had to go to the bank to cancel as they kept trying to take money for a policy I never took up Reviewed on: 26th September 2017

Poor

Poor service Not aware of products Waste of time Reviewed on: 3rd September 2017

Good communications

Before the government upped the prices Swinton were brilliant. Brilliant to talk to on the phone and handle all queries both online and via phone. Reviewed on: 1st September 2017

Accessible and get value for money quotes

I eventually moved from another national insurance broker (the AA) to Swinton because I found the former to be too commercially driven and the prices were rising above the competitive rate. I found Swinton be good at giving me choices so I could pick a lower price with great cover. They also have a better customer response - through their easy accessibility and general openness and helpfulness. The impression I get from Swinton is they provide focus on giving a good customer response and then the good commercial business will follow as a natural consequence. Well done Swinton, keep it up. Reviewed on: 1st September 2017

Incompent and misleading

Don't believe their statement about claims help. I was misled and passed to Hertz Accident Support who only seek to make money out of your misfortune. In industry for over 20 years and have never seen such incompetence as I was subjected to. FINANCIAL OMBUDSMAN found against Swinton in my case! Avoid this Insurer at all costs. Seek cover elsewhere! Reviewed on: 6th August 2017

Perfect customer service

excellent customer service. Easy to negotiate after a bump! Reviewed on: 15th July 2017

swinton you cant beat em

Treated like an important customer Reviewed on: 4th July 2017

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