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Swinton Insurance: Car insurance reviews

Name: Car insurance
Rating: 2.75 (113 reviews)

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2.41

Based on 113 reviews, last reviewed 21st May 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

31%

12%

46%

Latest highest rating:

5

Great experience with Swindon when sorting out my ca... Great experience with Swindon when sorting out my car insurance. They requested additional information and I was kept updated on the whole process. Th... Read more Reviewed on: 24th August 2024

Latest lowest rating:

1

Even 1 is too high a score! Even 1 is too high a score! I went to Swindon through confused.com, filled all the details out on Confused.com but by the time I went through to Swint... Read more Reviewed on: 21st May 2025

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About this product

You can get a Swinton car insurance quote over the phone or online.

Swinton offer three different levels of comprehensive car insurance: Essentials, Classic and Premier. Once you have a Swinton car insurance policy, you can view your documents, manage your policy and update your details online via the app.

Swinton car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Swinton before, you can also leave a review and share your experience.

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Swinton Insurance Car insurance reviews (113)

Re-newal

The only company that did not raise it's prices at re-newal time and were the cheapest. Reviewed on: 12th November 2018

Great service

The people at Swinton explain everything very clearly and always have a great price for the insurance I need. Well done! Reviewed on: 7th November 2018

Very helpful staff

I recently had to change my car insurance details as I bought a new car. The person on the phone was so helpful and friendly. I also wasn't charged the admin fee as I was unable to change my details online. Reviewed on: 23rd September 2018

After years they hiked up my insurance

After being with them for many years with a decent price for my insurance, they hiked the price up by more than £400! The policy was exactly the same & nothing had changed! Very disappointed Reviewed on: 23rd September 2018

Automatic renewal at very high rate

I had my car insurance renewed at a very high rate, I had to call and re negotiate and got a much cheaper quote at nearly 50 percent less but I had to pay to move to the cheaper option. Why are customers renewed at the high rate automatically without being informed of better options before automatic renewal Reviewed on: 23rd September 2018

Friendly & helpful

After many years of staying with the same company, “the post office”I decided to switch, I spoke with an extremely polite and helpful lady, as well as saving money, I was impressed with the experience, after all “good manners are free”! Later that week after telling the post office why I was cancelling, I received a renewal quote from them in the post, it had gone up! Reviewed on: 11th September 2018

Great price

Great price for great insurance Reviewed on: 27th August 2018

Swinton - Cheap But Useless

After a month my swinton insurance cancelled. You have to upload your proof of ncb via there website which I did easily enough, end of storey I thought. After a month got an email saying my policy was cancelled. I rang them and they were no help what so ever. They pretty much said they didn`t believe me that I had uploaded my proof of ncb, although they did acknowledge I had registered online with them ( why else would I register online other than to upload my ncb!?), and they said emails had been sent to me warning of the cancellation. Search of my email revealed no such emails had been sent! So yes they are cheap but seems like it might be a gamble as to whether your car is actually insured, in summary I went to direct line, little more expensive but helpful and there web stuff works, swinton are shit. Reviewed on: 24th November 2017

Seems good but big increases on renewal

They're OK and when you call for help they do resolve and help but the renewal costs don't give any allowance for being a loyal customer and if you miss a payment the fees are very high Reviewed on: 1st October 2017

Ok

Good the first year but premiums hiked second year. Were not helpful when I asked Reviewed on: 1st October 2017

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