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Swinton Insurance: Car Insurance reviews

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2.42
Based on 112 reviews, last reviewed 17th Mar 2025
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
31%
See only 4 star reviews
12%
See only 3 star reviews
5%
See only 2 star reviews
6%
See only 1 star reviews
46%

Latest highest rating:

5

Great experience with Swindon when sorting out my ca... Great experience with Swindon when sorting out my car insurance. They requested additional information and I was kept updated on the whole process. Th... Read more Reviewed on: 24th August 2024
Kate M Jones's avatar
Kate M Jones

Latest lowest rating:

1

Con Artists - avoid at all costs! I cancelled my policy within a couple of hours after being told I was going to be charged an extra £200 for cover and was charged a £45 'service fee' ... Read more Reviewed on: 17th March 2025
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Tally B
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About this product

We collect Swinton car insurance reviews to give you insight into what you can expect as a Swinton Insurance policyholder.

Swinton was founded in 1957 and by 1987 had 220 branches nationwide. Swinton now offers a variety of motor insurance policies, with all comprehensive policies including a promise of market value payouts.

We all prioritise different things from a car insurance policy, so check customer reviews first to see if a company can meet your requirements. Perhaps your main concern is a wide range of additional extras that can be added to your policy? Or you may simply be looking for the highest level of protection within your budget. Read the Swinton car insurance reviews on Smart Money People to see how genuine customers rate their policies with Swinton.

Have you had a car insurance policy with Swinton? Were you satisfied with the cost of your premium? Was the sign-up process simple? Did you have any experience with the customer service team? Did you have to make a claim, and if so, how well was it handled? Whether good or bad, share your experience with others by writing a Swinton car insurance review today. Together, we can help people like you make better decisions.

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Swinton Insurance Car Insurance reviews (112)

Appalling service

1
Swinton insurance turned out to be a nightmare even before the insurance kicked in. Due an error, of which we had no part whatsoever, Swinton made upsetting and urgent demands the night before Christmas, threatened repeatedly to cancel our insurance, and made changes to our no claims history to a period before we became their clients. Throughout our interactions with the company, customer service has proven to be unreasonable and unfriendly. Overall, becoming Swinton's clients has proven to be a thoroughly unpleasant experience. Reviewed on: 27th February 2020
Harry Tuttles's avatar
Harry Tuttles

Terrible Company To Deal With When Car Is Stolen

1
Terrible Company! I will never use Swinton Car Insurance Company again. I had a BMW stolen in June. They didn't really do anything other than chase money from me. The underwriter were great and done everything they needed to. Swinton on the other hand decide to chase me for £285 when I only had £160 left to pay on the policy. I've paid the full amount to get rid of these pests but will never use them again. I would seriously consider not using them as if you have a car stolen you won't get any support or courtesy car and all they will do is hound you for your money. Reviewed on: 22nd January 2020
Steve Bird's avatar
Steve Bird

Excellent company

5
I've been with Swinton insurance for a few years now, they are always very helpful with any queries I have. Reviewed on: 14th September 2019
steph lovatt's avatar
steph lovatt

Faithful and loyal

4
Always a happy voice at the end of the line and a very helpful one too. Reviewed on: 12th September 2019
Gem Hordan's avatar
Gem Hordan

Ok, nothing special

2
Competitive price but average service. Reviewed on: 11th September 2019
Paul Harrison's avatar
Paul Harrison

Great insurance package

5
Great insurance package but ensure you do not just let them renew your policy without calling them for a better quote. They emailed to say thank you for renewing and I called as I compared other prices and they were too high and I got the exact same package as I was renewing for over £125 less per year. Reviewed on: 1st September 2019
KAREN UTTERSON's avatar
KAREN UTTERSON

A pretty good choice

4
This provider has been good at paying out (I was hit by a lorry while parked and someone hit the back of my car in traffic) but the parent increase is quite large for accidents where you're not at fault. the main issue is they won't insure learners on the same policy which makes it difficult to practice. Reviewed on: 1st September 2019
Jess's avatar
Jess

Efficient and thorough

5
I felt the quote they offered me was fair and competitive. As a customer, I felt valued. Their manner was professional yet friendly. Reviewed on: 15th July 2019
Sue's avatar
Sue

Re-newal

4
The only company that did not raise it's prices at re-newal time and were the cheapest. Reviewed on: 18th April 2019
Paula Phillips's avatar
Paula Phillips

Re-newal

5
The only company that did not raise it's prices at re-newal time and were the cheapest. Reviewed on: 12th November 2018
Paula Phillips's avatar
Paula Phillips

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