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Tesco Bank: Car Insurance reviews

2.39
Based on 509 reviews, last reviewed 29th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
45% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
30%
See only 4 star reviews
11%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
53%

Latest highest rating:

5

Car stolen away from home, staff great, information... Car stolen away from home, staff great, information very good, easy process although long winded but I get that. Only three weeks before conclusion bu... Read more Reviewed on: 26th October 2024
K P 's avatar
K P

Latest lowest rating:

1

Been with these for 8 months now, but now found a ch... Been with these for 8 months now, but now found a cheaper policy elsewhere, but tesco want to charge me £222 to cancel. Apparently they go by mileage.... Read more Reviewed on: 29th January 2025
Thebandit's avatar
Thebandit

About this product

At Smart Money People, we collect Tesco Bank car insurance reviews to help you make an informed decision when choosing your next provider.

Tesco Bank offers car, home, pet and travel insurance policies, with a guaranteed discount for Tesco Clubcard members. Tesco Bank’s standard car insurance policy is available to anybody over the age of 21, with a black box policy available for those aged 17-35.

What do you need from a car insurance policy? Do you want easy access to a simple website in order to manage your policy whenever suits you best? Find out what Tesco Bank customers have to say about its online systems by reading our Tesco Bank car insurance reviews. Perhaps you want protection against uninsured drivers or extra cover for your in-car entertainment. Whatever your needs, check out the reviews on Smart Money People to see how well Tesco Bank has been rated by its customers.

Have you had a car insurance policy with Tesco Bank? Consider leaving a Tesco Bank car insurance review on Smart Money People to help other drivers just like you. Did you use the Tesco Clubcard discount, and if so, did you see a notable difference in price? How did you find the customer service support? Whether your experience is good or bad, share it with our Smart Money People community. Together, we can increase trust and transparency in financial services.

Tesco Bank Car Insurance reviews (509)

Review of the Tesco Bank, Car Insurance:

Good service

5
low premium and efficient service Reviewed on: 14th August 2019

Fraudster company! AVOID!!!!!!!

1
I cancelled my insurance over the phone but according to them I did not make it very clear so they kept charging me for the insurance. Now they are asking me to pay for a month although I was already insured somewhere else. THIEVES! Reviewed on: 4th November 2022

Don't bother

1
Absolutely dreadful. No communication and I've literally done their job for them. You'd probably be better off with no insurance than with Tesco. Reviewed on: 4th November 2022

Damage repair still outstanding

1
It is now two weeks since I made my claim with Tesco Insurance, my car bumper was damaged when a van backed into it when parked outside my home. Details were exchanged and I made my claim with Tesco on 15th October. I was informed that their recommended body shop would be in touch to book it in for repair. Since then I have been constantly messed around by both the repair shop and Tesco, with the repair shop saying they have not received authorisation from Tesco, and Tesco saying they will look into it! I have phoned Tesco’s on most days trying to get this sorted but still my damaged car sits outside my home! Please do NOT EVER choose Tesco’s for your car insurance!! Reviewed on: 30th October 2022

Poor service rubbish

1
Gave the courtesy car after 15days its difficult to call them waiting the call to answer for more than 1hr and after you they answer your call they only said I WILL CALL YOU BACK but not they calling back on the next day you will call same scenario very stressful insurance and rubbish Reviewed on: 28th October 2022

Appalling Service

1
Involved in an accident over a month ago. I have continually chased and had to contact them. Appalling customer service. No customer support/care from them at all. Nearly 5 weeks and still no courtesy car or information on my car repairs! Do not recommend - steer clear! Reviewed on: 26th October 2022

Awful

1
Was involved in a hit and run. 9 days later I still have no courtesy car....! Nobody has called me to keep me updated on anything. I have had to chase everything myself. Communication is shocking. Would not recommend. Will be going with another insurer after this......! Reviewed on: 20th October 2022

great

5
good value - very happy with my quote and had for 2 years now thanks Reviewed on: 14th October 2022

Great customer services

5
I recently had to change my insurance a few times due to waiting for a new car. Customer services were so helpful and talked me through the process online so I didn’t incur a fee Reviewed on: 9th October 2022

Extremely Competitive

5
I used a comparison website and Tesco Insurance was the best for us and much cheaper than any our broker could offer. Like with our house insurance through Tesco, the website is easy to navigate and we are very satisfied with the service. Reviewed on: 6th October 2022

Unhelpful and additional hidden costs

2
With being a Tesco bank car insurance customer, I was hit with multiple hidden costs which I had to contact and go through multiple departments to get them removed Reviewed on: 26th September 2022

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