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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 3.05 (543 reviews)

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3.05

Based on 543 reviews, last reviewed 20th Aug 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

31%

11%

52%

Latest highest rating:

4

great customer service, easy products great customer service, easy products Reviewed on: 20th August 2026

Latest lowest rating:

1

Very disappointing claims experience with Tesco Insu... Very disappointing claims experience with Tesco Insurance I am extremely disappointed with the way Tesco Insurance has handled my non-fault accident c... Read more Reviewed on: 10th July 2026

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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

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Tesco Bank Car insurance reviews (543)

Good

Cheap and affordable i am staff so i get doscount Reviewed on: 23rd May 2023

Avoid Tesco Bank Box Insurance!

Took out a new Tesco Bank Box Insurance policy. Initially was very happy at the service offered and price quoted. Be warned! A week after the policy starting, they came to fit the black box and within an hour they had photographed the car, sent it to the Insurance under writer and CANCELLED the insurance policy. Citing vehicle modifications as reason for cancellation. It turned out that having a sticker or decals on the car is classed as vehicle modifications by Tesco. No discussion, no logic applied. Just cancelled the insurance! Avoid Tesco Bank Box Insurance at all costs! Reviewed on: 15th May 2023

Terrible company

I had my car driven into and I reported the accident immediately. I had all the information on the other driver who was at fault, so all they had to do was call the insurance company.I was assured I would hear from my claim handler in the week. I hadn’t heard after 10 days so I called. I had to give them time to respond. It is now a month and the only communication they have had with me is a letter to say they are increasing my insurance by £400 a year. So I called and said it’s now a month and no one has called me to let me know what is going on, and it’s a cheek to increase my insurance! I am so angry but they have you over a barrel. If anyone has any advice, please help. The damage to my car is getting worse. Reviewed on: 29th April 2023

Garbage smells better than their service. Do yourself a favour and avoid buying their service

They dont take responsibility of the problem. Incident happens in Feb, and they havent fixed the issue yet. They don't return to my calls, they don't let me speak to relevant team member to get this dealt. Reviewed on: 28th April 2023

Money Recovery

I'm grateful for recover coin and his team for bringing back my lost money. I invested $65,000 worth of coins with Coin-Flip 6 months ago but they ripped me off the return of investment and the investment capital as well. Recovercoin AT rescueteam DOT com are the best when it comes to bitcoin and money recovery. They were able to recover my stolen coin, and it was helpful. You can easily reach them via Email: ([email protected]) Reviewed on: 18th April 2023

Abysmal and negligent

Complete charlatans, promise you they’ll chase things up then never get back to you then when you phone back the following day nothing has been updated nobody is aware of any developments. I am astounded it’s legal for them to operate. I had a flat tyre and stranded 100 miles from home its been 2 weeks and they can’t even fix a flat tyre?!?!?! I had to arrange to go back down to repair and collect the car myself. Total embarrassment. Reviewed on: 11th April 2023

Dreadful customer service

The people in the call centre were absolutely awful, couldn’t have been more unhelpful when I needed to change something on my policy. I guess they’d already had my money so why why should they help me further! Reviewed on: 10th April 2023

car accident

I am surprised to read all the negative reviews. I'm glad I did not before purchasing Tesco car insurance. I purchased Tesco car insurance and got into an accident less than a week after purchasing my insurance. I called Tesco and handed in my dashcam, the rest was history. Had an accident on Friday, the car was assessed by repairers on Monday, repairs were booked for Thursday, and car hire was to arrive on Wednesday as I had earlier canceled the hire vehicle due to my car being legally drivable, but after the engine warning light came up, I had to ring Tesco to reinstate the car hire. Hassle-free, I'm using their legal team to deal with my case, and so far so good. Reviewed on: 28th March 2023

Theworst insurers ever

I was involved in a minor incident in September.I did not report it to Tesco,however the other driver made a claim on my insurance.I was told by tesco that i was to blame and i had to pay a further premium.I phoned to query this and was told this was incorrect.I then received a weekly letter about this.Eventually the letter statedthat my insurance was being canvcelled..Despite my protests nothing was done to stem the flow of letters.I would contact Tesco evry so often to find out what was happening.It was always in the negative.I sent in a complaint to the ombudsman about their services.This week i received an email from them saying the other drivers insurers had admitted liablity.That afternoon i received a phone call from Tescos.They informed me that the admission had come in early February,but due to work they wrer only able now to tell me.Oh and by the way would i withdraw my complaint.I told them i would not. The premiums may be cheap but the service is tailored to match.So save yourself some grief and go to another insurance company. Reviewed on: 28th March 2023

Car Insurance

Car Insurance Car Insurance, The worst company ever to deal with, keep on harassing by sending emails and letters with stupid demands and asking you to call them. Will never use this company again and would not recommend any one to get in their trap. Reviewed on: 25th March 2023

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