Write a review

Go to business site

Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.46 (531 reviews)

View other Tesco Bank products

2.46

Based on 531 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

30%

11%

53%

Latest highest rating:

5

Car Insurance was the best for me. When getting car insurance Tesco were able to give me the cover I wanted at the best price. It was easy to complete the forms on line and the cover wa... Read more Reviewed on: 17th April 2026

Latest lowest rating:

1

Car was in accident Tesco took car away repaired cru... Car was in accident Tesco took car away repaired crumple zone they said its not part of the car structure. I asked for full report and costs they sent... Read more Reviewed on: 15th April 2026

Read all reviews Write a review

About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

Review Tesco Bank: Car insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Tesco Bank Car insurance reviews (531)

Car insurance

simple to use and nagivate, could be better Reviewed on: 14th March 2023

Dreadful

Dreadful I do not have a service with your company or agree to you taking money from my account Further more l was unable to log complaint as the form would not progress to sent Reviewed on: 13th March 2023

Every Little Helps!

Fantastic cover at a great price. Reviewed on: 9th March 2023

Avoid avoid avoid

I made the intake of using Tesco to insure my vehicle. They are happy to take payment and promise a high level of customer service and care- as long as you don’t need to use them. I had to claim on my insurance, it’s taken them 5 month to sort out the repair. The communication is awful, no responses can’t get through on the line, unless you’re happy to wait 30-45 minutes on hold. Then after all the messing around, delays and terrible service, a ‘sorry’ is all they will give me- via letter. Do not use Tesco for car insurance! Reviewed on: 8th March 2023

Dreadful

I have rung numerous of times to cancel my insurance, poor service, misleading - was told i would get my monthly premium refunded back as i cancelled it on the day it went out and never got reimbursed, after calling again i now have to pay an additional cost and have been told i know wont be having any money refunded back. Everyone one have spoken to has a different thing to say. Reviewed on: 7th March 2023

Said i drove into the rear of a car

when i signed up with a car had pulled in front of me and i hit his side door in 4 feb 2018 no body was hurt my policy number is 8314819x and was with them a while i had a letter from them thanking me for informing them of an accident i had i rang them they said a lady had said i hit her car on the side i said was it on the norton road she said yes i told her i had not hit her car and went to the place it happened there was a bus lane and 24 hour camera with a telephone number on it i took photos of it and drawed a plane of the road and my car and her car she had dove alongside me trying to get me into the bus lann and follewd me i had been for a blood test at the doctors at no time did i hit her car but was told at first i had hit her side and forced her into the kerb which was a lye like i said i sent loads of photo to tesco to show i was not at fault they sent a man out to check my car and he found nothing wrong with it they sent me a reminder about renewing my insurance with them i had 5 years no claim discount when i was joined them but my renewal say i hit the third party car ion the rear on the 19 of april 2022 and i have 3 points now there is no damage to the front of my car and i was not in a crash on that date with any car they can take my car to any garage they want when i rang them today and spoke to a lady she said they had got all the photo i had sent in but where writing to the lady insurance find out what damage there is to her car i said if you want i can bring my car to you she said no it would be a garage that would check to see if my car had been in a crash so why are they charging me more this year and only giving me 3 year no claims instead of 5 years they are the worst of the lot Reviewed on: 7th March 2023

Absolute nightmare!!!

AVOID AT ALL COSTS!!!! My wife was insured through Tesco. Had a fender bender, new bumper and bonnet needed. No structural damage, confirmed by mechanic. Tesco's took almost 2 weeks to assess the damage, during which she was told twice it would be cat c and could go ahead with repairs. Got repairs done and an MOT to prove roadworthiness only to be told it was cat b and is considered unroadworthy, all from some photos.... refusing to reassess, Customer service appalling. We've spent a fortune on cabs to get to work whilst waiting for a response, God knows how many phonecalls, gone ahead with repairs as agreed on 2 calls and now we're being told it's unroadworthy and we cannot drive it. DO NOT INSURE WITH TESCO!!! Reviewed on: 3rd March 2023

Horrendous Customer Service

Received and email to say my car insurance was due renewal. Went online to compare as the price had increased. Cheapest Tesco lower than my review quote. Contacted to discuss and waited 58 minutes. The man talked over me the whole call. Said to cancel the renew and buy again online. That was the solution rather than just match the quote. Spoke over me throughout the call and didn’t let me get a word in. Horrendous service. Reviewed on: 1st March 2023

Good

Good and useful Came back to renew Reviewed on: 22nd February 2023

Best value for money

I was with Tesco for my car insurance for 3 years in a row. They offered the best value for money and I never had an issue with them. The one thing I really disliked was that they never give you the best renewal quote! Reviewed on: 22nd February 2023

Do you have a different Tesco Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Breakdown cover
from 247 Home Rescue 0.00 from 0 reviews
Car insurance
from Post Office 1.80 from 69 reviews
Cycle insurance
from Laka 4.95 from 2684 reviews

Want to see more from Tesco Bank?

Current Account
from Tesco Bank 4.41 from 69 reviews
Life Insurance
from Tesco Bank 4.40 from 2 reviews
Clubcard credit cards
from Tesco Bank 4.06 from 334 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Tesco Bank: Car insurance reviews

100% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Tesco Bank: Car insurance now

Tesco Bank Car insurance reviews (531)

Car insurance

Dreadful

Every Little Helps!

Avoid avoid avoid

Dreadful

Said i drove into the rear of a car

Absolute nightmare!!!

Horrendous Customer Service

Good

Best value for money

Do you have a different Tesco Bank product?

Want to see more from Tesco Bank?

Current Account

Life Insurance

Clubcard credit cards

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024