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Abigail Hurley

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Review of the Tesco Bank, Car insurance:

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Terrible company

I had my car driven into and I reported the accident immediately. I had all the information on the other driver who was at fault, so all they had to do was call the insurance company.I was assured I would hear from my claim handler in the week. I hadn’t heard after 10 days so I called. I had to give them time to respond. It is now a month and the only communication they have had with me is a letter to say they are increasing my insurance by £400 a year. So I called and said it’s now a month and no one has called me to let me know what is going on, and it’s a cheek to increase my insurance! I am so angry but they have you over a barrel. If anyone has any advice, please help. The damage to my car is getting worse. Reviewed on: 29th April 2023

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