Write a review

Newsletter

Go to business site

Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 3.05 (543 reviews)

View other Tesco Bank products

3.05

Based on 543 reviews, last reviewed 20th Aug 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

31%

11%

52%

Latest highest rating:

4

great customer service, easy products great customer service, easy products Reviewed on: 20th August 2026

Latest lowest rating:

1

Very disappointing claims experience with Tesco Insu... Very disappointing claims experience with Tesco Insurance I am extremely disappointed with the way Tesco Insurance has handled my non-fault accident c... Read more Reviewed on: 10th July 2026

Read all reviews Write a review

About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

Review Tesco Bank: Car insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Tesco Bank Car insurance reviews (543)

Took 8 months to make a decision

Tesco car insurance is probably the worst insurance company I have had to deal with. I had a theft from my vehicle where a playstation was stolen. They couldn't give me a quote for how much installation replacement would cost so ended up dragging it for 8 months until I had to cancel the claim so I didn't pay a premium on my renewal. I am now complaining to the financial ombudsman, be warned, they will do anything to not pay out. Pay a bit extra and go with a proper insurer. Reviewed on: 26th June 2023

Phoned to make a change on policy before it started

Called to change partners date of birth After trying to sell different extras They wavered the £25 because the policy hadn’t started then said there would be a £30 fee for my partner being 51 instead of 61 Absolutely unbelievable Canceled Reviewed on: 24th June 2023

Car insurance

I bumped my car 5 weeks ago s as bud still haven’t heard anything when I called today I was told to call the garage myself to chase them !!! Sorry what am I paying you for Reviewed on: 13th June 2023

Terrible no customer service

Tried to cancel car insurance as took the quote up with Tesco but then found a much cheaper car quote. Tried 3 times to cancel on hold for over 50 minutes then they put phone down . God only knows if you had an accident Reviewed on: 13th June 2023

Stay away from Tesco insurance

Hi It is 8 months now, since my wife had accident and my disabled daughter was hurt in the car, They send her to physiotherapy for a session and that all we never heard back from them, Every time we call Tesco insurance they saying it’s the solicitor, we ask to call or email you , Nothing absolutely nothing But the very first thing they did was her insurance premium gone high a lot, even the accident wasn’t her fault, someone hit from behind My advice to you all , stay away from Tesco insurance Reviewed on: 9th June 2023

The worst experience I've had.

Insured car by phone - two months later discover the car is uninsured. Tesco finally acknowledge the transaction - no apology. I would NEVER use this company again. Reviewed on: 5th June 2023

Customers charged for making an error.

Having purchased car insurance on 25th May 2023 I received paperwork some days later . While checking paperwork I noticed I had put my wifes year of birth one year wrong and for some reason that I must have done in error I was shown as a named driver on another vehicle. That was on 31st May 2023. Spent following day trying online to edit the incorrect information. On 2nd June 2023 in desperation I rang Tesco Bank/ car insurance to be told that I could not change my wife's date of birth online but as the policy doesn't start till 6th June they will wave the £25 alterations fee. ( How kind....not) The lady named Ellie having corrected my error then announced you now owe us another £67. I was fuming to say the least but kept calmish as she went to ask someone about it. She came back and said yes that is the price.. Now I do not believe that one year difference in a pensioners age costs £67. So I deliberately cancelled the policy and thought I'll redo the policy through confused.com as before which is when I found out that he....her boss who she referred to as he had not charged me the price at when I got the quote and booked it originally but was charging me today's price. Well if you call that honest MrTesco, I don't. I find it disgusting and as for the jobsworth who made the decision at least I know what goes round comes round. Must be really proud. Tesco.... I am really disappointed in you and you deserve nothing less but a lot more than that. Reviewed on: 2nd June 2023

really good

process was easy and it didn't take long to get started Reviewed on: 1st June 2023

Good value

This was the cheapest car insurance and beat our renewal quote from a different provider by a third. Reviewed on: 31st May 2023

shocking service

I had a minor knock on my car last month. Tesvo collected my car and sent it to a repair centre of their choice. The enhanced courtesy car that I pay for ended up being a downgrade. After 28 days they told me my courtesy car wasn't insured anymore but provided no replacement and now 33 days o I have no courtesy car, my car repair remains still not done and communication has been appalling. I have never in my life known a more amateurish and poor insurance company. The stress has been appalling and the negligence leaving me with no car has been immense. sadly I have now only lawyers and the ombudsman to help solve the nightmare I'm living. terrible. Reviewed on: 27th May 2023

Do you have a different Tesco Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Car insurance
from Elephant Insurance 2.60 from 74 reviews
Breakdown Cover
from AutoAid 3.18 from 10 reviews
Specialist Car Insurance
from ERS Motor 4.19 from 4 reviews

Want to see more from Tesco Bank?

Current account (discontinued)
from Tesco Bank 4.41 from 70 reviews
Instant Access Savings
from Tesco Bank 4.05 from 5 reviews
Home insurance
from Tesco Bank 4.01 from 128 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub