Write a review

Go to business site

Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.64 (527 reviews)

View other Tesco Bank products

2.48

Based on 527 reviews, last reviewed 23rd Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

30%

11%

53%

Latest highest rating:

4

Very straight forward and good value for money Very straight forward and good value for money Reviewed on: 5th September 2025

Latest lowest rating:

1

Complete and utter joke - do not insure your car wit... Complete and utter joke - do not insure your car with them. Had a brick through the back windscreen last night. I tell them and they say my car is a c... Read more Reviewed on: 23rd November 2025

Read all reviews Write a review

About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

Review Tesco Bank: Car insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Tesco Bank Car insurance reviews (527)

Customers charged for making an error.

Having purchased car insurance on 25th May 2023 I received paperwork some days later . While checking paperwork I noticed I had put my wifes year of birth one year wrong and for some reason that I must have done in error I was shown as a named driver on another vehicle. That was on 31st May 2023. Spent following day trying online to edit the incorrect information. On 2nd June 2023 in desperation I rang Tesco Bank/ car insurance to be told that I could not change my wife's date of birth online but as the policy doesn't start till 6th June they will wave the £25 alterations fee. ( How kind....not) The lady named Ellie having corrected my error then announced you now owe us another £67. I was fuming to say the least but kept calmish as she went to ask someone about it. She came back and said yes that is the price.. Now I do not believe that one year difference in a pensioners age costs £67. So I deliberately cancelled the policy and thought I'll redo the policy through confused.com as before which is when I found out that he....her boss who she referred to as he had not charged me the price at when I got the quote and booked it originally but was charging me today's price. Well if you call that honest MrTesco, I don't. I find it disgusting and as for the jobsworth who made the decision at least I know what goes round comes round. Must be really proud. Tesco.... I am really disappointed in you and you deserve nothing less but a lot more than that. Reviewed on: 2nd June 2023

really good

process was easy and it didn't take long to get started Reviewed on: 1st June 2023

Good value

This was the cheapest car insurance and beat our renewal quote from a different provider by a third. Reviewed on: 31st May 2023

shocking service

I had a minor knock on my car last month. Tesvo collected my car and sent it to a repair centre of their choice. The enhanced courtesy car that I pay for ended up being a downgrade. After 28 days they told me my courtesy car wasn't insured anymore but provided no replacement and now 33 days o I have no courtesy car, my car repair remains still not done and communication has been appalling. I have never in my life known a more amateurish and poor insurance company. The stress has been appalling and the negligence leaving me with no car has been immense. sadly I have now only lawyers and the ombudsman to help solve the nightmare I'm living. terrible. Reviewed on: 27th May 2023

Good

Cheap and affordable i am staff so i get doscount Reviewed on: 23rd May 2023

Avoid Tesco Bank Box Insurance!

Took out a new Tesco Bank Box Insurance policy. Initially was very happy at the service offered and price quoted. Be warned! A week after the policy starting, they came to fit the black box and within an hour they had photographed the car, sent it to the Insurance under writer and CANCELLED the insurance policy. Citing vehicle modifications as reason for cancellation. It turned out that having a sticker or decals on the car is classed as vehicle modifications by Tesco. No discussion, no logic applied. Just cancelled the insurance! Avoid Tesco Bank Box Insurance at all costs! Reviewed on: 15th May 2023

Terrible company

I had my car driven into and I reported the accident immediately. I had all the information on the other driver who was at fault, so all they had to do was call the insurance company.I was assured I would hear from my claim handler in the week. I hadn’t heard after 10 days so I called. I had to give them time to respond. It is now a month and the only communication they have had with me is a letter to say they are increasing my insurance by £400 a year. So I called and said it’s now a month and no one has called me to let me know what is going on, and it’s a cheek to increase my insurance! I am so angry but they have you over a barrel. If anyone has any advice, please help. The damage to my car is getting worse. Reviewed on: 29th April 2023

Garbage smells better than their service. Do yourself a favour and avoid buying their service

They dont take responsibility of the problem. Incident happens in Feb, and they havent fixed the issue yet. They don't return to my calls, they don't let me speak to relevant team member to get this dealt. Reviewed on: 28th April 2023

Money Recovery

I'm grateful for recover coin and his team for bringing back my lost money. I invested $65,000 worth of coins with Coin-Flip 6 months ago but they ripped me off the return of investment and the investment capital as well. Recovercoin AT rescueteam DOT com are the best when it comes to bitcoin and money recovery. They were able to recover my stolen coin, and it was helpful. You can easily reach them via Email: ([email protected]) Reviewed on: 18th April 2023

Abysmal and negligent

Complete charlatans, promise you they’ll chase things up then never get back to you then when you phone back the following day nothing has been updated nobody is aware of any developments. I am astounded it’s legal for them to operate. I had a flat tyre and stranded 100 miles from home its been 2 weeks and they can’t even fix a flat tyre?!?!?! I had to arrange to go back down to repair and collect the car myself. Total embarrassment. Reviewed on: 11th April 2023

Do you have a different Tesco Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Caravan insurance
from Leisuredays 4.95 from 2904 reviews
Car insurance
from Geoffrey Insurance 4.28 from 294 reviews
Van insurance (discontinued)
from MCE Insurance (inactive company) 0.00 from 0 reviews

Want to see more from Tesco Bank?

Life Insurance
from Tesco Bank 4.40 from 2 reviews
Current Account
from Tesco Bank 4.38 from 68 reviews
Clubcard credit cards
from Tesco Bank 3.96 from 321 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub