Write a review

Newsletter

Go to business site

Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 3.05 (543 reviews)

View other Tesco Bank products

3.05

Based on 543 reviews, last reviewed 20th Aug 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

31%

11%

52%

Latest highest rating:

4

great customer service, easy products great customer service, easy products Reviewed on: 20th August 2026

Latest lowest rating:

1

Very disappointing claims experience with Tesco Insu... Very disappointing claims experience with Tesco Insurance I am extremely disappointed with the way Tesco Insurance has handled my non-fault accident c... Read more Reviewed on: 10th July 2026

Read all reviews Write a review

About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

Review Tesco Bank: Car insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Tesco Bank Car insurance reviews (543)

follow up to avoid like the plague posted on 17th of july IM WARNING THE GOOD PEOPLE OF THE UK TO AVOID TESCO CAR INSURANCE AT ALL COSTS

Update on last review after numerous phone calls to tesco and insurance to ombudsman we have finally found out why my son is being quoted DOUBLE what he was before despite being BLACKMAILED in to cancelling his own policy and paying £200 for the privilege we had a letter sent to us from Tesco saying my son was not blacklisted for having car insurance declined as his car was “modified “ black badges instead of silver ones ?? however after hours on the phone to ombudsman tesco we have been informed the car has been blacklisted as “modified “ black badges have now been replaced with silver ones this car is now uninsurable for my son 6.5k for a 1.2 corsa CAN U BELIEVE THIS we now have contact the information commissioners office to fight to get this taken off again what kind of a country do we live in where they would do this and not even tell you to insure this car now in my wife’s name is 5k with 25 years no claims bonus tesco can’t help as apparently yje underwriters did it ? well it says tesco above the door SHAMEFUL no wonder your trustpilot score is 2.5 and pretty much full of one star reviews and this is TESCO ??? Reviewed on: 22nd July 2023

Avoid like the plague

my son paid three grand for insurance for his 1.2 vauxhalll corsa they arrived to fit black box amd refused to fit it , apparatly it had been “modified” as the car was missing the 1.2 badge and the silver vauxhall badge in back was a black one and the silver front grill was painted black (we bought the car like this ) he was informed he would hear from the insurance company , that afternoon he got a call insurance cancelled immediate effect , resulting in the car lying in a town 15 miles away now uninsured , he had to get a taxi home , my wife then had to insure the car in her name and get a friend to take her over to pick up the car , he was informed if he wished to continue to be insured with tesco with the “modifications’ it would be nine thousand pounds for a black badge and painted black grill apart from that the car is original , he was also advised they were keeping the £500 first payment he had paid and that he would now go in a register saying he had been refused insurance in the past , a serious issue for a first time driver after hours in the phone to various management it was agreed he would pay £80 cancellation fee and not go on the uninsured register if he cancelled his own policy WELL TESCO INSURANCE YOU ARE the most despicable outfit we have ever dealt with leaving a young man uninsured at the side of the road anyone reading this review should avoid these charlatans at all cost please warn ur friends and family and avoid this lot like the plague Reviewed on: 14th July 2023

2 year customer and embarassing price

I was astounded when i asked Tesco bank insurance to let me start a new insurance policy after having been a customer of Tesco bank box insurance (black box policy) for 2 years. I drive a 1.6-litre swift sport. 2nd year insurance with Tesco bank box and i paid around £850, which is bad enough but not the worst part. I call up Tesco Bank insurance thinking it'll be slightly cheaper than the other quotes i have gotten and they quote me £2.2k as a 21-year-old with 2 years NCD. Frankly embarrassed at how they can say that and no offer anything better when i have been with a subsection of their company for 2 years, offered x y z bonus miles for being a good driver etc, especially when other quotes i have gotten online are under £800 now. Don't recommend them and honestly embarrassed how they can quote that. Reviewed on: 11th July 2023

So bad

Didn’t send any reminders about car insurance expiring meaning I was driving family about for months without insurance. Claims they sent emails (they def didn’t) and then said they wouldn’t insure me because the car had been uninsured for months. So bad Reviewed on: 11th July 2023

Cost of living increase Tesco style

Renewal quote for car insurance showed increase of around sixty percent . Needless to say , better deals available from many other companies. .I will think twice when considering where to do grocery shopping in future . Reviewed on: 11th July 2023

Worst company that doesn't care about their customer, no support, terrible service

Not recommended at all Not helpful, they taking money, covering, tan cancelling without strong reason and support to solve problem, after u straggling to get any insurance Very bad experience Reviewed on: 10th July 2023

Poor service

First poor experience was a cracked windscreen - crack was getting bigger but I had to wait almost a month to get it repaired. My current experience is they encourage you to complete claim form online and then it commutes to it's the other parties fault irrespective of what you put on your claim form. The fault was all mine, so rather than put the other person through the nonsense I went through a few years ago, where the other party accepted the blame at the time but his boss didn't want to pay out, I paid for the other person's car repairs and she's all sorted. In the meantime, I'm met with silence on my car and when you email them you get a stupid standard text back and nothing moves forward. Changing my car soon, and my car insurance company! Reviewed on: 10th July 2023

Windscreen repair misery!

As with all car insurance companies, they're great until you have to make a claim! We had a stone hit our windscreen which spread into a crack through the driver's side windscreen, making the car illegal to drive due to poor visibility. Tesco's only use National windscreens which had a HUGE queue of customers waiting for attention. In the end, we were without use of our car for ONE MONTH! When I looked online, Autoglass could have had it all fixed and sorted within less than a week (although of course we had to use National Windscreens because that is the contract Tesco's have!). I explained all of this to Tesco's, how I needed the car for school runs and oncology appointments, and they were entirely unsympathetic. Wouldn't give any form of refund and wouldn't even consider supplying a courtesy car (because it wasn't on our policy), even though not having a car for over a month was completely due to their crappy contracts! Absolutely hopeless. Which is a shame because I have plenty of Tesco products. But certainly wouldn't use again and wouldn't recommend. July 2023. Reviewed on: 10th July 2023

First car was a total loss and Cat S, now it's repairable

Avoid these clowns at all costs. They contacted me when one of their customers hit my parked car, claiming it would be easier for them as the third party to handle the claim. After a very large quote to repair the damage, they instructed an independent engineer to assess the car. Their report stated the car was a total loss and a Cat S. Tesco called me to arrange a settlement figure but they changed their mind when the realised my car had PCP finance on it despite the report that they had stating the car was on PCP. I was promised the car was not going to assigned a Cat S by a manager but it initially was. All of a sudden, the total loss and Cat S was being ignored and the car repaired. Tesco's broker have stated that this should still be a Cat S and not simply ignored. I have also not been told why the car was classed as a Cat S, despite me asking numerous times. Reviewed on: 5th July 2023

Awful service. Clueless!

I called to cancel a policy as I had sold the car. I asked how much I would have to pay to cancel and I was told £30. I asked this same question numerous times just to make sure. So I payed the £30 fee and thought nothing of it. A couple of weeks go by and suddenly I get a letter asking for another £87. I went on holiday and came back to a letter from a debt collection agency. Absolute joke of a company, will avoid from now on. Reviewed on: 3rd July 2023

Do you have a different Tesco Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Car Insurance
from NatWest 3.93 from 5 reviews
Car insurance
from Ticker 0.00 from 0 reviews
Car Insurance
from Police Mutual 4.37 from 13 reviews

Want to see more from Tesco Bank?

Current account (discontinued)
from Tesco Bank 4.41 from 70 reviews
Instant Access Savings
from Tesco Bank 4.05 from 5 reviews
Home insurance
from Tesco Bank 4.01 from 128 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub