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Louise Warburton

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Review of the Tesco Bank, Car insurance:

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Avoid avoid avoid

I made the intake of using Tesco to insure my vehicle. They are happy to take payment and promise a high level of customer service and care- as long as you don’t need to use them. I had to claim on my insurance, it’s taken them 5 month to sort out the repair. The communication is awful, no responses can’t get through on the line, unless you’re happy to wait 30-45 minutes on hold. Then after all the messing around, delays and terrible service, a ‘sorry’ is all they will give me- via letter. Do not use Tesco for car insurance! Reviewed on: 8th March 2023

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