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Tesco Bank: Car Insurance reviews

2.36
Based on 514 reviews, last reviewed 14th Mar 2025
67% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
30%
See only 4 star reviews
11%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
53%

Latest highest rating:

5

From the moment i had my accident which wasn’t my fa... From the moment i had my accident which wasn’t my fault,picking up my phone and calling Tesco insurance the service and care received was as near perf... Read more Reviewed on: 24th February 2025
Andrew Stagg 's avatar
Andrew Stagg

Latest lowest rating:

1

STAY WELL CLEAR Stay well well clear from this absolutely terrible insurance company! Had non fault accident 7 months ago, to this very day my vehicle is still damag... Read more Reviewed on: 14th March 2025
Isaa's avatar
Isaa

About this product

At Smart Money People, we collect Tesco Bank car insurance reviews to help you make an informed decision when choosing your next provider.

Tesco Bank offers car, home, pet and travel insurance policies, with a guaranteed discount for Tesco Clubcard members. Tesco Bank’s standard car insurance policy is available to anybody over the age of 21, with a black box policy available for those aged 17-35.

What do you need from a car insurance policy? Do you wan
...

Tesco Bank Car Insurance reviews (514)

Review of the Tesco Bank, Car Insurance:

Well managed and competitive.

5
Tesco Boxins insurance is a really well managed and competitive product that has not let me down. Their black box is not intrusive or annoying and I can actually see the reduction in my quote. They remain unbeaten on price for me and I look forward to continuing with them. Reviewed on: 25th August 2024

.very poor service and experience

1
Would not expect my no claims from previous car only from when I purchased the car I was insuring it took 8 weeks to get box fitted never again Reviewed on: 6th September 2024

It was easy to arrange insurance

4
It was easy to arrange insurance Reviewed on: 4th September 2024

Absolute disgrace.

1
Absolute disgrace. Refuses to accept no claims proof and gave us a week to get it. Emailed us once and they then cancelled. Forst we knew about cancellation was a text message when they said it was cancelled. Refused to reinstate Reviewed on: 4th September 2024

Tesco Bank car insurance was so easy to arrange and...

5
Tesco Bank car insurance was so easy to arrange and the customer agent was really helpful in setting my insurance up,also Tesco Bank was the most competitive price,whereas other companies prices had sky rocketed my Tesco policy had risen by by a mere £5 from previous year,so I am one happy policy holder Reviewed on: 4th September 2024

competitive premiums for car insurance

5
Easy website to negate, most competitive premiums found on both comparison sites or going direct, on line visibility of policy and relevant documents Reviewed on: 4th September 2024

Accident

5
I have had a small accident with my car and Test Car Insurance were very professional and kept me updated at all times Reviewed on: 29th August 2024

Avoid this company .

1
Joined tesco bank box 6 months ago now. Been very unhappy ever since. The customer service is shocking! The firstly called me numerous of times regarding my car being kept at a different address the whole month which is wasn’t. Then got more calls regarding miles. they charge an extortionate amount of money to add on more miles to the policy. each time i have called them i have never found them helpful. i wanted to raise a complaint to the complaint team and its took them 2 mont... Reviewed on: 28th August 2024

Attempt to tow away my car., why was I at fault.

1
There was an unsuccessful attempt to tow away my car which resulted in damage to the front end. I believe the keys were cloned and the alarms turned off. I paid an excess of £1,000 to a total garage bill of under £3,000. The car Audi S8 V10 had a £2K service and then 2 months later I traded it in for an Audi S8 D4. insurance was due on the D4 based non claims bonus based on 50 years no claims was reduced because I was "At Fault" for the attempted theft. HOW? This is just unfai... Reviewed on: 27th August 2024

Happy with them

4
The prices seem fair and customer support staff have always been helpful. I decided to stay with them when I renewed my car insurance. Reviewed on: 24th August 2024

Took almost 2 years to resolve a car accident which...

3
Took almost 2 years to resolve a car accident which was frustrating. I would have liked more regular updates too. Submission of the car accident though was easy and customer service was excellent. Reviewed on: 23rd August 2024

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