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Tesco Bank: Car Insurance reviews

Name: Car Insurance
Rating: 2.63 (509 reviews)

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2.38

Based on 509 reviews, last reviewed 29th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

40% decrease in 1 star reviews

in the past 90 days

30%

11%

53%

Latest highest rating:

5

Car stolen away from home, staff great, information... Car stolen away from home, staff great, information very good, easy process although long winded but I get that. Only three weeks before conclusion bu... Read more Reviewed on: 26th October 2024

Latest lowest rating:

1

Been with these for 8 months now, but now found a ch... Been with these for 8 months now, but now found a cheaper policy elsewhere, but tesco want to charge me £222 to cancel. Apparently they go by mileage.... Read more Reviewed on: 29th January 2025

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About this product

At Smart Money People, we collect Tesco Bank car insurance reviews to help you make an informed decision when choosing your next provider.

Tesco Bank offers car, home, pet and travel insurance policies, with a guaranteed discount for Tesco Clubcard members. Tesco Bank’s standard car insurance policy is available to anybody over the age of 21, with a black box policy available for those aged 17-35.

What do you need from a car insurance policy? Do you want easy access to a simple website in order to manage your policy whenever suits you best? Find out what Tesco Bank customers have to say about its online systems by reading our Tesco Bank car insurance reviews. Perhaps you want protection against uninsured drivers or extra cover for your in-car entertainment. Whatever your needs, check out the reviews on Smart Money People to see how well Tesco Bank has been rated by its customers.

Have you had a car insurance policy with Tesco Bank? Consider leaving a Tesco Bank car insurance review on Smart Money People to help other drivers just like you. Did you use the Tesco Clubcard discount, and if so, did you see a notable difference in price? How did you find the customer service support? Whether your experience is good or bad, share it with our Smart Money People community. Together, we can increase trust and transparency in financial services.

Tesco Bank Car Insurance reviews (509)

Review of the Tesco Bank, Car Insurance:

Good service

low premium and efficient service Reviewed on: 14th August 2019

thieves and unprofessional

They wasted all my time. i was the one chasing them on everything.They sorted me almost a month later and hiked my insurance more than 60% of which i was not at fault. They said i can add a car to my half gone insurance policy which i pay monthly in the next 28 day, when i did they increased my premium by £700 and said if i don't want to i should cancel and pay the rest on the insurance policy. They were so rude and arrogant. Reviewed on: 15th January 2018

Don't bother

Been a customer for a year no claims they put my insurance up 20 quid. Said no as they gave me a cheaper quote online saving me nearly £70 so decided to go with my new quote she asked if I had a ccj against me of if I am bankrupt which I have 1 ccj against me they refused to insure me unless I paid the one of payment of over £1000 when I asked if I can go to renew it instead they said no because I already declined. Another customer lost. Now I'm paying more than what I ever have not happy. They don't look after their customers Reviewed on: 2nd January 2018

Very helpful and quick

I had an accident last week and backed into a parked car. Completely my fault, going very slowly, no one hurt, but I damaged some woman's car. Tesco have been excellent, taking care of it all, dealing with the other insurer. The guy on the call (Neil) could not have been more helpful and polite. They will have my business for a long time now. Reviewed on: 28th December 2017

Always the cheapest and Clubcard points too!

Year on year these guys have the cheapest insurance around. And for someone like me who doesn’t have a huge amount of spare cash floating around, I have to be savvy! Reviewed on: 27th November 2017

Avoid

My insurance was cancelled for not supplying evidence of my no claims bonus, despite the fact that I had emailed this to them prior to the provided deadline. Upon contacting them as soon as I was notified of the cancellation I was told that my sent email was not evidence and that they could not reverse the cancellation. I was also told that I would lose the full cost of breakdown cover which I took out with them. After speaking to a manager and lodging a complaint they agreed to reimburse me for the cost of the breakdown. However, this did not resolve the fact that I was left uninsured so unable to drive my car home, and I now need to declare that I have had insurance cancelled for any future insurance policies. The entire process was ridiculous. I am only grateful that I didn't have to make a claim through them, because I can only imagine how incompetent their handling of a claim would be. I can honestly say that this was the worst service I have ever experienced. They refused to accept responsibility of their error and I have been the one who has paid. The only recommendation I would make about Tesco Car Insurance is to avoid them at all costs. Reviewed on: 22nd November 2017

car insurance

Good prices and good service. Easy to change vehicle Reviewed on: 21st November 2017

Good insurance bad advice

Their representative made a suggestion then corrected but due to policy I lost my protected no claims even thought they gave wrong advice Reviewed on: 9th November 2017

Not helpful towards the most vulnerable

People who pay monthly do so because they have other obligations with their money. If you decide to leave Tesco then they want Î£95 for fees and cancellation, which isnŠ—Èt realistic for the people that just donŠ—Èt have the money and weŠ—Ère not helpful, now in this scenario I feel trapped into an over priced policy just to avoid an extortionate fee. What ever happened to helping people? Reviewed on: 23rd October 2017

Rip off renewal

You get a good first year quote but BEWARE when it comes to renewal you will get a 50% increase! and then have to go through the hassle of changing. I'm a middle aged jag driver with 10 years no claims or points and they put £450 on my quote. Sign of a poor company. DON'T BUY. Reviewed on: 5th October 2017

Recommended.

Didn't have any problems. Policy was excellent value for money with a good level of cover. Recommended. Reviewed on: 1st October 2017

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