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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.62 (516 reviews)

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2.42

Based on 516 reviews, last reviewed 19th May 2025

100% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

30%

10%

54%

Latest highest rating:

5

From the moment i had my accident which wasn’t my fa... From the moment i had my accident which wasn’t my fault,picking up my phone and calling Tesco insurance the service and care received was as near perf... Read more Reviewed on: 24th February 2025

Latest lowest rating:

1

Cooling-off period? Not so cool!! Tesco happily accepted my full year payment for car insurance without making it clear that cancelling during their "cooling off period" would incur a ... Read more Reviewed on: 19th May 2025

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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

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Tesco Bank Car insurance reviews (516)

Tesco Car Insurance Roadside recovery read the smallprint!

Roadside recovery - will take you 10 MILES ONLY. Anything over and you pay full recovery. 10 miles will take you from the middle of nowhere to the middle of nowhere! Take out separate cover! Reviewed on: 20th June 2018

Disgusting insurance company

I had a car insurance and they later asked for NCB, I had given it to them but got a call saying that the policy will have to be cancelled coz you did not insure your car when I had been on vacation and had no sorn on the car. I had taken a insurance for short time from other company which I told but got a call back again that the insurance that you got does not have no claim bonus so your insurance goes to zero and will increase in your insurance. Please don’t use this insurance from Tesco as they a total rip off and rude. Reviewed on: 14th June 2018

Rip of

Insurance went up over £200 even though i have never made a claim was told to cancel my insurance and apply again then it will be a lot cheaper. There is no loyallty to there customers. Whent elsewhere and saved £295. Reviewed on: 10th June 2018

Never again!

I've used Tesco Bank a few years ago for a loan and they were great. Since having my car insurance its been terrible and I will not be using them again. Fees every time you call (£25) to change something and a £40 cancellation fee for them to push a button on the computer? I couldn't solve my problems via online so had to call - I think they are quite clever choosing what can be done online and what can't to get extra revenue! Reviewed on: 6th June 2018

AVOID

Avoid Tesco car Insurance for young drivers with black box..... they lie add on milesto gain more money from you (car broken down for a month so we have proof) and they have very unprofessional people working on the online chat. They are rude and will add on charges with no explanation and if you challenge them they contradict everything they say ! Absolute jokers... worse company ever!! Stay away from this scamming lot... ripping off young drivers Reviewed on: 6th June 2018

GOOD HELP FOR HOUSES...

GOOD PEOPLES ,GOOD PRICES. ECONOMY AND SAVING Reviewed on: 31st May 2018

Awful.

Awful experience in general. Was with them for two years on the dot and cannot understand why. I am now with Admiral and am having the best experience. Reviewed on: 9th May 2018

Go anywhere else scaming people out of their hard earned money

At first things seemed good till i tried to change my car insurance over for my partner for her new car by which we rang and only bought the car because of the quote we was given, we was told their would be transfer fee of £88 which we understood called back after buying the car and their was a further £350 on top of the £88 we argued this matter we didnt insure the new car, we then got told they would investigate after half an hour a lady called us back saying they will uphold what we was told as we was correct so we paid, about a week later we got letters and ph9ne calls saying we still owe them everything nothing was sorted or taken off absolute scammers we raised a complaint didnt even get to talk to any1 to have our say except we recieved a letter saying they have investigated by asking their team!! What an utter joke we could however raise the matter with ombudsman services which the letter gave us the details it did however state that they would not comply with anything from ombudsman nor have their permission to investigate any off their records or anything about our complaint,this company is a joke and the team clearly do not know what they are doing nore talking about take your custom else where somewhere that actually appreciates its customers and owns up to a mistake this overall experience cost us a grand total of over £6000 after buying a car aswell under their recommendation about our insurance price p.s also tried lieing saying it was a different car we was quoted another 1 of their mistakes Reviewed on: 3rd May 2018

Unprofessional company

Have been with tesco insurance for 3 years. Worst insurance company out there. Reviewed on: 30th April 2018

Shocking company

I was supposed to be buying a car so insured it with tesco, got there and the garage changed the terms so called Tesco to cancel the policy and they've taken £50 of my money off me, for not being conned into buying a car? Kicker is that they expect me to wait 10 working days for my own money, and then take £50 off me Intolerant staff, rude, uninterested in customers - was going to insure my other car with them but I'd rather not drive. Reviewed on: 27th April 2018

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