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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.65 (524 reviews)

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2.50

Based on 524 reviews, last reviewed 5th Sep 2025

400% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

31%

11%

52%

Latest highest rating:

4

Very straight forward and good value for money Very straight forward and good value for money Reviewed on: 5th September 2025

Latest lowest rating:

1

Cooling-off period? Not so cool!! Tesco happily accepted my full year payment for car insurance without making it clear that cancelling during their "cooling off period" would incur a ... Read more Reviewed on: 19th May 2025

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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

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Tesco Bank Car insurance reviews (524)

Excellent friendly service

I've had such a good experience with Tesco Bank insurance. It was easy to arrange the insurance, really good value for money and when I needed to speak to someone regarding adding my daughter onto my policy, it was quick and easy to sort out. Excellent all round. Reviewed on: 22nd July 2018

T.E.S.C.O stands for Taking Every Single Crooked Opportunity

I cancelled my policy after 5 years. They'd just taken the monthly direct debit and still charged me £47 on top. Legalised theft just doesn't cover it as far as I'm concerned. Will never spend another penny with any Tesco. Expected fair treatment from such a well known brand Reviewed on: 19th July 2018

quick and easy

no hassle quick service would use again Reviewed on: 18th July 2018

Easy

Easy sign up, never had to claim but I've heard lots of good things about Tesco Bank. Reviewed on: 18th July 2018

Excellent customer service

Was involved in a non-fault collision which resulted in my car being written off. Everything was handled quickly and everyone I spoke to was very friendly and helpful. Reviewed on: 17th July 2018

Great value insurance

With a new driver on the quote we were expecting 4 figures, but Tesco Bank came in at below half that. Wonderful value. Reviewed on: 17th July 2018

Great service

Excellent cover and good discount for club card customers which is excellent- always helpful and good rates Reviewed on: 17th July 2018

Con Artists!!!!

My partners car was hit in a hit and run. Described the damage which was minimal and they said it was a write off! Told them we want an engineers report (which they didn't say would cost us and they would charge for storage) and the gent who picked it up turned round and said he been told to take it 100 miles away to a scrap dealer? Spoke to them again and MATT's answer was 'I've been doing this job for years, I know a write off'. Admitted he wasn't a trained mechanic and then tried telling me a scrap dealer wouldn't be bias in their opinion! My partner asked for her car back and he tried telling her she had to pick it up herself and they wouldn't be following up on the hit and run driver because we took the car back! My partner has legal insurance so you have to ask what is the point of that! I have been driving for years and never have I come across such poor and rude customer service. No empathy and no understanding of someone who has just been involved in a hit and run. DO NOT USE TESCO WHATEVER YOU DO!!! Reviewed on: 30th June 2018

Tesco Car Insurance Roadside recovery read the smallprint!

Roadside recovery - will take you 10 MILES ONLY. Anything over and you pay full recovery. 10 miles will take you from the middle of nowhere to the middle of nowhere! Take out separate cover! Reviewed on: 20th June 2018

Disgusting insurance company

I had a car insurance and they later asked for NCB, I had given it to them but got a call saying that the policy will have to be cancelled coz you did not insure your car when I had been on vacation and had no sorn on the car. I had taken a insurance for short time from other company which I told but got a call back again that the insurance that you got does not have no claim bonus so your insurance goes to zero and will increase in your insurance. Please don’t use this insurance from Tesco as they a total rip off and rude. Reviewed on: 14th June 2018

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