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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.46 (531 reviews)

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2.46

Based on 531 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

30%

11%

53%

Latest highest rating:

5

Car Insurance was the best for me. When getting car insurance Tesco were able to give me the cover I wanted at the best price. It was easy to complete the forms on line and the cover wa... Read more Reviewed on: 17th April 2026

Latest lowest rating:

1

Car was in accident Tesco took car away repaired cru... Car was in accident Tesco took car away repaired crumple zone they said its not part of the car structure. I asked for full report and costs they sent... Read more Reviewed on: 15th April 2026

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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

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Tesco Bank Car insurance reviews (531)

Fantastic!

As a first time driver most prices were dear then was told about Tesco car insurance which I then looked into and it was honestly the best thing I did as the price I got was perfect and so affordable for me. I would most definitely recommend it. Great company unbeatable prices and staff are so helpful when needed. Reviewed on: 23rd September 2018

hard to get out of contract

hard to get out of contract and costs alot more to change car and add another person Reviewed on: 22nd September 2018

fantastic service 5*

they were so very helpful and very friendly!!! Reviewed on: 17th September 2018

Young driver, just renewed

I was 21 when I took out insurance with Tesco from recommendation. A year on, I have had no problems whatsoever with them, it has felt as if I didn’t have a black box at all. I received a score from 80-100 each month and when it came to renewing, it was £1000 cheaper than what I paid before. No curfews, and you don’t get punished if you accidentally go a lot over the speed limit.. as long as you realise and bring it back down. Can’t fault it, very pleased. Reviewed on: 16th September 2018

Amazing value insurance

I have had an amazing experience using Tesco car insurance and will continue to use them for years to come! Amazing value and unrivalled customer service Reviewed on: 16th September 2018

What a joke of a company stick to selling groceries

Ive been using tesco car insurance for over 4 years never had to use them to make a claim. Recently i was involved in a minor car accident not at fault customer service was a joke refusing me a hire vehicle was just the start of this nightmare, over next few days i was told to pay £126 to amend a occupation details or have my policy cancelled wtf... now ive boycotted tesco never to use them again anywhere and ill advise anyone whos thinking of taking car insurance with tesco to reconsider save yourself the headache as tesco simply do not care untill liability has been accepted by third party what a joke of a company stick to selling groceries. Reviewed on: 11th September 2018

Total let down!!!

Total lack of customer service. Cancelled policy with out warning for a clock up at their end!! Beware!!! Reviewed on: 11th September 2018

First driver insurance

Telematics box was great as if you drove well could earn bonus miles - rewarding good driving but did not penalise. Great online portal easy to use and access. Would highly recommend for new drivers. Reviewed on: 9th September 2018

Disgusting and rude customer service

I was involved in a car accident which was not my fault. My car was collected by Tesco’s own garage that does repairs, they only replaced the back panel and repainted the car they are refusing to do further repairs on it saying that the other damage is non accidental. How can they expect me to drive a car that is vibrating and shaking when I’m driving it?. This car is a death trap and I’m stuck. I have made several phone calls to customer services/ claim line but have had no joy. I took my car to Halfords for a second opinion and they told me that my car is write off of which Tesco’s is refusing to listen to this nor take my car for a second opinion at a different garage. Tesco you have put my life at risk and surely it’s your responsibility to ensure that all accident damaged cars are repaired to a safe standard. You surely have failed on this one. What’s the point of paying for insurance if you don’t want to pay up in terms of accidents? Would not recommend as it’s a joke. Reviewed on: 7th September 2018

Transparent. Friendly. Professional

Tesco are so much more than a shopping experience. Their expertise on other products required for home holiday and car lifestyle choices makes for an easy journey into the insurance world. Reviewed on: 31st August 2018

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