Write a review

Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.62 (516 reviews)

View other Tesco Bank products

2.42

Based on 516 reviews, last reviewed 19th May 2025

100% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

30%

10%

54%

Latest highest rating:

5

From the moment i had my accident which wasn’t my fa... From the moment i had my accident which wasn’t my fault,picking up my phone and calling Tesco insurance the service and care received was as near perf... Read more Reviewed on: 24th February 2025

Latest lowest rating:

1

Cooling-off period? Not so cool!! Tesco happily accepted my full year payment for car insurance without making it clear that cancelling during their "cooling off period" would incur a ... Read more Reviewed on: 19th May 2025

Read all reviews Write a review

About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

Review Tesco Bank: Car insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Tesco Bank Car insurance reviews (516)

What a joke of a company stick to selling groceries

Ive been using tesco car insurance for over 4 years never had to use them to make a claim. Recently i was involved in a minor car accident not at fault customer service was a joke refusing me a hire vehicle was just the start of this nightmare, over next few days i was told to pay £126 to amend a occupation details or have my policy cancelled wtf... now ive boycotted tesco never to use them again anywhere and ill advise anyone whos thinking of taking car insurance with tesco to reconsider save yourself the headache as tesco simply do not care untill liability has been accepted by third party what a joke of a company stick to selling groceries. Reviewed on: 11th September 2018

Total let down!!!

Total lack of customer service. Cancelled policy with out warning for a clock up at their end!! Beware!!! Reviewed on: 11th September 2018

First driver insurance

Telematics box was great as if you drove well could earn bonus miles - rewarding good driving but did not penalise. Great online portal easy to use and access. Would highly recommend for new drivers. Reviewed on: 9th September 2018

Disgusting and rude customer service

I was involved in a car accident which was not my fault. My car was collected by Tesco’s own garage that does repairs, they only replaced the back panel and repainted the car they are refusing to do further repairs on it saying that the other damage is non accidental. How can they expect me to drive a car that is vibrating and shaking when I’m driving it?. This car is a death trap and I’m stuck. I have made several phone calls to customer services/ claim line but have had no joy. I took my car to Halfords for a second opinion and they told me that my car is write off of which Tesco’s is refusing to listen to this nor take my car for a second opinion at a different garage. Tesco you have put my life at risk and surely it’s your responsibility to ensure that all accident damaged cars are repaired to a safe standard. You surely have failed on this one. What’s the point of paying for insurance if you don’t want to pay up in terms of accidents? Would not recommend as it’s a joke. Reviewed on: 7th September 2018

Transparent. Friendly. Professional

Tesco are so much more than a shopping experience. Their expertise on other products required for home holiday and car lifestyle choices makes for an easy journey into the insurance world. Reviewed on: 31st August 2018

Stroppy Scottish woman lol

Been with tesco car insurance for a year no problem, up for renewal and found cheaper on the obvious websites. Rang them up as the auto renewal was very confusing when you read the small print. Normally you expect the person to ask if they can beat the new price, no not this lady lol. Very abrupt!! All she said was do you want to cancel!!!! No I just don't want to renew!!! Why is it so difficult to stop auto renew. Yes I know they want to keep taking the money, but at least sort your phone sales out if you want the business!! Reviewed on: 22nd August 2018

wont honour cashback

if you use cashback sites they wont pay up so do not factor in cashback when you quote Reviewed on: 22nd August 2018

Insurance cancelled for no reason

Tesco wanted proof of my no claims discount and sent the emails which arrived to my junk inbox. Instead of calling or writing to ask if emails had been received or warn me of cancellation, they just cancelled it. Would never recommend insurance with them. Reviewed on: 11th August 2018

Go Tesco

They are cheap, they have good call centers and some good benefits too. Reviewed on: 7th August 2018

Shocking

So bad words cant explain just how bad this company are. Would have given no stars but wont let me. Reviewed on: 6th August 2018

Do you have a different Tesco Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Car Insurance
from Bell Insurance 2.76 from 23 reviews
Car insurance
from Santander 2.98 from 19 reviews
Cycle insurance
from Yellow Jersey 4.86 from 423 reviews

Want to see more from Tesco Bank?

Current Account
from Tesco Bank 4.38 from 68 reviews
Life Insurance
from Tesco Bank 4.25 from 2 reviews
Instant Access Savings
from Tesco Bank 4.00 from 5 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub