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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.46 (531 reviews)

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2.46

Based on 531 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

30%

11%

53%

Latest highest rating:

5

Car Insurance was the best for me. When getting car insurance Tesco were able to give me the cover I wanted at the best price. It was easy to complete the forms on line and the cover wa... Read more Reviewed on: 17th April 2026

Latest lowest rating:

1

Car was in accident Tesco took car away repaired cru... Car was in accident Tesco took car away repaired crumple zone they said its not part of the car structure. I asked for full report and costs they sent... Read more Reviewed on: 15th April 2026

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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

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Tesco Bank Car insurance reviews (531)

Tesco Boxins car insurance

Bought the Tesco Boxins car insurance for my daughter. Initially it was £1240 for a Ford Ka, After 7 months the Ford broke so we got her a Peugeot 206. This cost us another £470. After 9 and a half months Tesco Boxins cancelled her insurance as she wasn't achieving good enough scores on speeding. Every 500 top up miles she bought was £69.22 I reckon it has cost over £2000 for 9 months insurance and she didn't even get any no claims. Found her a new insurance for £1740 with no black box. Basically I wouldn't recommend this company to my worst enemy. This insurance can charge you what they want. The whole on line side of things is a joke and driving data is always at least a week behind. Rubbish, Rubbish, Rubbish Do not buy under any circumstance. You WILL regret it!! Reviewed on: 4th June 2019

Absolutely appalling service I wouldn't give one star to but not possible.

This has got to be the worst insurance organisation ever created that has left me constantly surrounded by total incompetence. This despite a no-fault accident several weeks ago in March resulting in my car been written off and me unable to get to work. The management running this organisation have successfully created a specialist mantra of "sod you and sort it yourself". What do I do to move things forward. Tesco? Reviewed on: 8th May 2019

Worst car insurance company I have ever had the mispleasure of dealing with

Probably the greediest of all the insurers on the market currently. Sadly giving the industry a bad name and surprised they are in anyway associated with Tesco. Will never use their services again, Reviewed on: 7th May 2019

Quality Cover

This year was the first time that I insured my car with Tesco. I am very impressed. They were by far the cheapest cover but didn't scrimp on cover at all. Have everything that you need for a great all round cover. I would fully recommend getting a quote from them. Reviewed on: 1st May 2019

SCAM AVOID

They renewed my insurance without my consent and USED MY BANK DETAILS WITHOUT MY PERMISSION to take money from my bank. NO LETTER NO PHONE CALL just an email that goes into your spam box to let you know!!! I called and they say I signed an automatic renewal, This is a LIE as I never did this to ensure I go each year through compare the market to get the movies deal. THIS IS A FRAUD. THEY ARE A JOKE. Cancelation fees + penalties is more than £300. I am SO ANGRY. They are a bunch of LIARS, DO NOT GO WITH THEM Reviewed on: 18th April 2019

Amazing service

Suffered a none fault accident in March 19 having been with Tesco for a few years. Call to report incident was quick and easy with no trick questions and understanding call staff. Transfer to a claims manager, who took details and was informative. The same claims handler dealt with claim start to finish, and was always the same person to call me. Tesco settled at a reasonable price for my total loss, paid within 2 hours. Even paid for the car seats within a few hours too. I was very happy with the service, when I was offered the amount for total loss the staff allowed me time to consider the offer and were not pushy or reluctant to help. I was pleasantly surprised and I’d love to stay with Tesco but my renewal has come through too high, which is indeed very sad! Reviewed on: 7th April 2019

RIP off car insurance

I had a tesco car insurance policy this year but my car failed it’s MOT, so I decided the cheapest option was to scrap it. I bought a newer car on the Saturday and was hoping to just transfer my insurance over to the new car, but this was not to be. I ended up getting cheaper insurance with another company, (even tho my new car was more expensive and had a bigger sporty engine.) when I got hold of tesco on Monday, they charged me £40 for cancelling my policy(which I was kind of expecting ) but then charged me ANOTHER £43 for cancelling break down cover I never knew I had! I won’t be using TESCO CAR insurance again, even if they do come up the cheapest... rip off!! Reviewed on: 25th March 2019

AVOID

If you take out a insurance policy and go over your mileage you claimed they will cancel your policy. I took out a policy of 6000 miles and changed jobs half way threw my policy so I would be doing around 10000 miles a year. They refused to change my policy after speaking to them and cancelled it. I would definitely avoid this car insurance!!!! Reviewed on: 23rd March 2019

Cancelled my car insurance - AVOID!

After struggling to upload my no claims discount, Tesco cancelled my insurance with no warning and refused to reinstate it leaving me stranded at work. They are also demanding I pay up front for additional extras such as breakdown cover for the whole year, immediately. Appalling customer service Reviewed on: 15th March 2019

Absolute disgrace

When you phone yo and get spoken to like **** my friends said don’t use them but I didn’t listen!! Worse mistake ever!!! Stay clear of this company!!! Reviewed on: 12th March 2019

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