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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.48 (528 reviews)

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2.48

Based on 528 reviews, last reviewed 6th Jan 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

30%

11%

53%

Latest highest rating:

4

Very straight forward and good value for money Very straight forward and good value for money Reviewed on: 5th September 2025

Latest lowest rating:

1

I have been a policyholder for over 25 years and hav... I have been a policyholder for over 25 years and have never been requested to provide a photograph of my driver's license, vehicle logbook, or proof o... Read more Reviewed on: 6th January 2026

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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

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Tesco Bank Car insurance reviews (528)

Quality Cover

This year was the first time that I insured my car with Tesco. I am very impressed. They were by far the cheapest cover but didn't scrimp on cover at all. Have everything that you need for a great all round cover. I would fully recommend getting a quote from them. Reviewed on: 1st May 2019

SCAM AVOID

They renewed my insurance without my consent and USED MY BANK DETAILS WITHOUT MY PERMISSION to take money from my bank. NO LETTER NO PHONE CALL just an email that goes into your spam box to let you know!!! I called and they say I signed an automatic renewal, This is a LIE as I never did this to ensure I go each year through compare the market to get the movies deal. THIS IS A FRAUD. THEY ARE A JOKE. Cancelation fees + penalties is more than £300. I am SO ANGRY. They are a bunch of LIARS, DO NOT GO WITH THEM Reviewed on: 18th April 2019

Amazing service

Suffered a none fault accident in March 19 having been with Tesco for a few years. Call to report incident was quick and easy with no trick questions and understanding call staff. Transfer to a claims manager, who took details and was informative. The same claims handler dealt with claim start to finish, and was always the same person to call me. Tesco settled at a reasonable price for my total loss, paid within 2 hours. Even paid for the car seats within a few hours too. I was very happy with the service, when I was offered the amount for total loss the staff allowed me time to consider the offer and were not pushy or reluctant to help. I was pleasantly surprised and I’d love to stay with Tesco but my renewal has come through too high, which is indeed very sad! Reviewed on: 7th April 2019

RIP off car insurance

I had a tesco car insurance policy this year but my car failed it’s MOT, so I decided the cheapest option was to scrap it. I bought a newer car on the Saturday and was hoping to just transfer my insurance over to the new car, but this was not to be. I ended up getting cheaper insurance with another company, (even tho my new car was more expensive and had a bigger sporty engine.) when I got hold of tesco on Monday, they charged me £40 for cancelling my policy(which I was kind of expecting ) but then charged me ANOTHER £43 for cancelling break down cover I never knew I had! I won’t be using TESCO CAR insurance again, even if they do come up the cheapest... rip off!! Reviewed on: 25th March 2019

AVOID

If you take out a insurance policy and go over your mileage you claimed they will cancel your policy. I took out a policy of 6000 miles and changed jobs half way threw my policy so I would be doing around 10000 miles a year. They refused to change my policy after speaking to them and cancelled it. I would definitely avoid this car insurance!!!! Reviewed on: 23rd March 2019

Cancelled my car insurance - AVOID!

After struggling to upload my no claims discount, Tesco cancelled my insurance with no warning and refused to reinstate it leaving me stranded at work. They are also demanding I pay up front for additional extras such as breakdown cover for the whole year, immediately. Appalling customer service Reviewed on: 15th March 2019

Absolute disgrace

When you phone yo and get spoken to like **** my friends said don’t use them but I didn’t listen!! Worse mistake ever!!! Stay clear of this company!!! Reviewed on: 12th March 2019

Avoid... tesco won't refund money owed

Awful attitude when ending insurance due to car sale. I paid for a full years insurance. They refuse to refund monies owed by cheque. Will only send funds to an account which they know no longer exists. Complete joke. Will never use again due to poor service. Reviewed on: 12th March 2019

Accident claim solved within 5 working days

Tesco provides excellent customer service. My car got wrecked by third party, they wrote my car off on Monday and got payed out on Wednesday. The whole process took only 5 working days. They are very helpful, provide excellent customer service and always there when you need them. Recommend it to everyone! Reviewed on: 27th February 2019

great value for money

very competitive price, excellent as money is tight Defaqto 5 Star rated cover Wide range of features and benefits that all come as standard Personalise your cover - pay to add the optional extras that suit your needs There when you need us with our 24-hour UK-based accident helpline Reviewed on: 10th February 2019

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