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Tesco Bank: Car insurance reviews

View other Tesco Bank products
3.05
Based on 543 reviews, last reviewed 20th Aug 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
31%
See only 4 star reviews
11%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
52%

Latest highest rating:

4

great customer service, easy products great customer service, easy products Reviewed on: 20th August 2026
Ruth H's avatar
Ruth H

Latest lowest rating:

1

Very disappointing claims experience with Tesco Insu... Very disappointing claims experience with Tesco Insurance I am extremely disappointed with the way Tesco Insurance has handled my non-fault accident c... Read more Reviewed on: 10th July 2026
Farman Ullah's avatar
Farman Ullah
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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

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Tesco Bank Car insurance reviews (543)

Brilliant customer care

5
Great price for annual comprehensive insurance with excellent customer care thrown in, can't go wrong Reviewed on: 16th August 2019
Lesley Wyles's avatar
Lesley Wyles

Disgusting costumer service.

1
Really rude staff when tried to cancel my mums policy, tried to completely rip money of us, would definitely not recommend to anyone!!!!!! Reviewed on: 14th August 2019
Paloma Rodrigues's avatar
Paloma Rodrigues

Good service

5
low premium and efficient service Reviewed on: 14th August 2019
Mike Clarke's avatar
Mike Clarke

Good, but could improve

4
I didn't like that Tescos take your first payment 1 month after you joined, because then when I moved to a new provider I had to pay 2 lots of insurance in 1 month... I also can't understand why insurance companies, charge you more to renew?! Reviewed on: 13th August 2019
Emi's avatar
Emi

cheaper than my current provider

5
so easy to switch and sign up, far cheaper and clear T&C's Reviewed on: 11th August 2019
n7cc77's avatar
n7cc77

Excellent company

5
Great company and great product and prices Reviewed on: 6th August 2019
Ucey01's avatar
Ucey01

Fuss free and value for money

5
Very easy to set up and the cheapest quote around. Lots of communication. Very easy renewal. Reviewed on: 3rd August 2019
JayBirdUK's avatar
JayBirdUK

Good service

4
No complaints. Did not need to use the insurance but the paperwork was good and fast Reviewed on: 22nd July 2019
Chris Jennings's avatar
Chris Jennings

Value for money

5
Easy to sign up cheap and hassle free Reviewed on: 21st July 2019
Aimee's avatar
Aimee

Cancelled insurance

1
I got my insurance with Tesco bank and they sent an email asking for proof of my no claims, in the email they said if they didn’t receive it my policy would be cancelled in 7days. I sent my proof of no claims and 7days later my policy was still cancelled! When I called to ask what was going on I was told the department that cancelled the policy was closed and they couldn’t discuss it with me and told me to call Back in the morning. When I did I was told that I hadn’t sent all the documents they needed, they want a copy of my v5, back to back of my licence etc etc.(things I’ve never been asked for before when getting insurance) I told them that I hadn’t been asked for these documents in the email and it was the first I had heard of it. If I had known why would I only send one document in? It doesn’t make sense for me not to do that! They said they had sent a letter which I didn’t receive and that was that. There was nothing they could do, my policy was cancelled and I was never allowed insurance with them again! Terrible customer service and would never use them again. Reviewed on: 16th July 2019
Fiona Young's avatar
Fiona Young

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