Write a review

Go to business site

Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.65 (524 reviews)

View other Tesco Bank products

2.51

Based on 524 reviews, last reviewed 5th Sep 2025

400% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

31%

11%

52%

Latest highest rating:

4

Very straight forward and good value for money Very straight forward and good value for money Reviewed on: 5th September 2025

Latest lowest rating:

1

Cooling-off period? Not so cool!! Tesco happily accepted my full year payment for car insurance without making it clear that cancelling during their "cooling off period" would incur a ... Read more Reviewed on: 19th May 2025

Read all reviews Write a review

About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

Review Tesco Bank: Car insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Tesco Bank Car insurance reviews (524)

Rip of

Insurance went up over £200 even though i have never made a claim was told to cancel my insurance and apply again then it will be a lot cheaper. There is no loyallty to there customers. Whent elsewhere and saved £295. Reviewed on: 10th June 2018

Never again!

I've used Tesco Bank a few years ago for a loan and they were great. Since having my car insurance its been terrible and I will not be using them again. Fees every time you call (£25) to change something and a £40 cancellation fee for them to push a button on the computer? I couldn't solve my problems via online so had to call - I think they are quite clever choosing what can be done online and what can't to get extra revenue! Reviewed on: 6th June 2018

AVOID

Avoid Tesco car Insurance for young drivers with black box..... they lie add on milesto gain more money from you (car broken down for a month so we have proof) and they have very unprofessional people working on the online chat. They are rude and will add on charges with no explanation and if you challenge them they contradict everything they say ! Absolute jokers... worse company ever!! Stay away from this scamming lot... ripping off young drivers Reviewed on: 6th June 2018

GOOD HELP FOR HOUSES...

GOOD PEOPLES ,GOOD PRICES. ECONOMY AND SAVING Reviewed on: 31st May 2018

Awful.

Awful experience in general. Was with them for two years on the dot and cannot understand why. I am now with Admiral and am having the best experience. Reviewed on: 9th May 2018

Go anywhere else scaming people out of their hard earned money

At first things seemed good till i tried to change my car insurance over for my partner for her new car by which we rang and only bought the car because of the quote we was given, we was told their would be transfer fee of £88 which we understood called back after buying the car and their was a further £350 on top of the £88 we argued this matter we didnt insure the new car, we then got told they would investigate after half an hour a lady called us back saying they will uphold what we was told as we was correct so we paid, about a week later we got letters and ph9ne calls saying we still owe them everything nothing was sorted or taken off absolute scammers we raised a complaint didnt even get to talk to any1 to have our say except we recieved a letter saying they have investigated by asking their team!! What an utter joke we could however raise the matter with ombudsman services which the letter gave us the details it did however state that they would not comply with anything from ombudsman nor have their permission to investigate any off their records or anything about our complaint,this company is a joke and the team clearly do not know what they are doing nore talking about take your custom else where somewhere that actually appreciates its customers and owns up to a mistake this overall experience cost us a grand total of over £6000 after buying a car aswell under their recommendation about our insurance price p.s also tried lieing saying it was a different car we was quoted another 1 of their mistakes Reviewed on: 3rd May 2018

Unprofessional company

Have been with tesco insurance for 3 years. Worst insurance company out there. Reviewed on: 30th April 2018

Shocking company

I was supposed to be buying a car so insured it with tesco, got there and the garage changed the terms so called Tesco to cancel the policy and they've taken £50 of my money off me, for not being conned into buying a car? Kicker is that they expect me to wait 10 working days for my own money, and then take £50 off me Intolerant staff, rude, uninterested in customers - was going to insure my other car with them but I'd rather not drive. Reviewed on: 27th April 2018

Awful to deal with! Will never be using again

Was with them for 4 years. When the time came to make a claim, it took 2+ hours to get through to anyone each time I rang and took them months to authorise work to be done at my local garage, I had to ring numerous times to chase it up and was fobbed off with a different excuse every time. They have now recognised a fault with my telematics box and sent an email saying they had contacted me multiple times asking me to ring them about it (I had received nothing from them). I rang and asked if I could arrange for the engineer to come out after my final university exams were over as I was in the middle of them and wouldn’t be able to leave an exam to give an engineer my keys to which I was told ‘well surely you can just leave your keys with a flat mate on the day and use public transport instead can’t you?’ Even though I had explained all of my flat mates would also be in exactly the same exams as me! I requested an appointment on a specific date which is just under a month away when my exams are finished to be told they can’t wait that long and they will be cancelling my policy. Reviewed on: 19th April 2018

Polite, easy and very helpful

My husband has just been showing me how to do an insurance renewal. Our original quote was brilliant but we phoned anyway and Andy could not be more helpful if he tried and gave us some really useful tips and information - thank you! Reviewed on: 17th April 2018

Do you have a different Tesco Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Car insurance (discontinued)
from O2 Drive (inactive company) 1.61 from 59 reviews
Van Insurance
from Direct Line 4.75 from 4 reviews
Cycle Insurance
from The Insurance Emporium 4.71 from 11 reviews

Want to see more from Tesco Bank?

Life Insurance
from Tesco Bank 4.40 from 2 reviews
Current Account
from Tesco Bank 4.38 from 68 reviews
Instant Access Savings
from Tesco Bank 4.00 from 5 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub