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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.46 (531 reviews)

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2.46

Based on 531 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

30%

11%

53%

Latest highest rating:

5

Car Insurance was the best for me. When getting car insurance Tesco were able to give me the cover I wanted at the best price. It was easy to complete the forms on line and the cover wa... Read more Reviewed on: 17th April 2026

Latest lowest rating:

1

Car was in accident Tesco took car away repaired cru... Car was in accident Tesco took car away repaired crumple zone they said its not part of the car structure. I asked for full report and costs they sent... Read more Reviewed on: 15th April 2026

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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

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Tesco Bank Car insurance reviews (531)

Easy

Easy sign up, never had to claim but I've heard lots of good things about Tesco Bank. Reviewed on: 18th July 2018

Excellent customer service

Was involved in a non-fault collision which resulted in my car being written off. Everything was handled quickly and everyone I spoke to was very friendly and helpful. Reviewed on: 17th July 2018

Great value insurance

With a new driver on the quote we were expecting 4 figures, but Tesco Bank came in at below half that. Wonderful value. Reviewed on: 17th July 2018

Great service

Excellent cover and good discount for club card customers which is excellent- always helpful and good rates Reviewed on: 17th July 2018

Con Artists!!!!

My partners car was hit in a hit and run. Described the damage which was minimal and they said it was a write off! Told them we want an engineers report (which they didn't say would cost us and they would charge for storage) and the gent who picked it up turned round and said he been told to take it 100 miles away to a scrap dealer? Spoke to them again and MATT's answer was 'I've been doing this job for years, I know a write off'. Admitted he wasn't a trained mechanic and then tried telling me a scrap dealer wouldn't be bias in their opinion! My partner asked for her car back and he tried telling her she had to pick it up herself and they wouldn't be following up on the hit and run driver because we took the car back! My partner has legal insurance so you have to ask what is the point of that! I have been driving for years and never have I come across such poor and rude customer service. No empathy and no understanding of someone who has just been involved in a hit and run. DO NOT USE TESCO WHATEVER YOU DO!!! Reviewed on: 30th June 2018

Tesco Car Insurance Roadside recovery read the smallprint!

Roadside recovery - will take you 10 MILES ONLY. Anything over and you pay full recovery. 10 miles will take you from the middle of nowhere to the middle of nowhere! Take out separate cover! Reviewed on: 20th June 2018

Disgusting insurance company

I had a car insurance and they later asked for NCB, I had given it to them but got a call saying that the policy will have to be cancelled coz you did not insure your car when I had been on vacation and had no sorn on the car. I had taken a insurance for short time from other company which I told but got a call back again that the insurance that you got does not have no claim bonus so your insurance goes to zero and will increase in your insurance. Please don’t use this insurance from Tesco as they a total rip off and rude. Reviewed on: 14th June 2018

Rip of

Insurance went up over £200 even though i have never made a claim was told to cancel my insurance and apply again then it will be a lot cheaper. There is no loyallty to there customers. Whent elsewhere and saved £295. Reviewed on: 10th June 2018

Never again!

I've used Tesco Bank a few years ago for a loan and they were great. Since having my car insurance its been terrible and I will not be using them again. Fees every time you call (£25) to change something and a £40 cancellation fee for them to push a button on the computer? I couldn't solve my problems via online so had to call - I think they are quite clever choosing what can be done online and what can't to get extra revenue! Reviewed on: 6th June 2018

AVOID

Avoid Tesco car Insurance for young drivers with black box..... they lie add on milesto gain more money from you (car broken down for a month so we have proof) and they have very unprofessional people working on the online chat. They are rude and will add on charges with no explanation and if you challenge them they contradict everything they say ! Absolute jokers... worse company ever!! Stay away from this scamming lot... ripping off young drivers Reviewed on: 6th June 2018

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