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Tesco Bank: Car insurance reviews

View other Tesco Bank products
3.05
Based on 543 reviews, last reviewed 20th Aug 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
31%
See only 4 star reviews
11%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
52%

Latest highest rating:

4

great customer service, easy products great customer service, easy products Reviewed on: 20th August 2026
Ruth H's avatar
Ruth H

Latest lowest rating:

1

Very disappointing claims experience with Tesco Insu... Very disappointing claims experience with Tesco Insurance I am extremely disappointed with the way Tesco Insurance has handled my non-fault accident c... Read more Reviewed on: 10th July 2026
Farman Ullah's avatar
Farman Ullah
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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

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Tesco Bank Car insurance reviews (543)

Disgusting and rude customer service

1
I was involved in a car accident which was not my fault. My car was collected by Tesco’s own garage that does repairs, they only replaced the back panel and repainted the car they are refusing to do further repairs on it saying that the other damage is non accidental. How can they expect me to drive a car that is vibrating and shaking when I’m driving it?. This car is a death trap and I’m stuck. I have made several phone calls to customer services/ claim line but have had no joy. I took my car to Halfords for a second opinion and they told me that my car is write off of which Tesco’s is refusing to listen to this nor take my car for a second opinion at a different garage. Tesco you have put my life at risk and surely it’s your responsibility to ensure that all accident damaged cars are repaired to a safe standard. You surely have failed on this one. What’s the point of paying for insurance if you don’t want to pay up in terms of accidents? Would not recommend as it’s a joke. Reviewed on: 7th September 2018
Elle kays's avatar
Elle kays

Transparent. Friendly. Professional

5
Tesco are so much more than a shopping experience. Their expertise on other products required for home holiday and car lifestyle choices makes for an easy journey into the insurance world. Reviewed on: 31st August 2018
J darcy's avatar
J darcy

Stroppy Scottish woman lol

1
Been with tesco car insurance for a year no problem, up for renewal and found cheaper on the obvious websites. Rang them up as the auto renewal was very confusing when you read the small print. Normally you expect the person to ask if they can beat the new price, no not this lady lol. Very abrupt!! All she said was do you want to cancel!!!! No I just don't want to renew!!! Why is it so difficult to stop auto renew. Yes I know they want to keep taking the money, but at least sort your phone sales out if you want the business!! Reviewed on: 22nd August 2018
Daz.h's avatar
Daz.h

wont honour cashback

1
if you use cashback sites they wont pay up so do not factor in cashback when you quote Reviewed on: 22nd August 2018
Russell Fairclough's avatar
Russell Fairclough

Insurance cancelled for no reason

1
Tesco wanted proof of my no claims discount and sent the emails which arrived to my junk inbox. Instead of calling or writing to ask if emails had been received or warn me of cancellation, they just cancelled it. Would never recommend insurance with them. Reviewed on: 11th August 2018
James's avatar
James

Go Tesco

4
They are cheap, they have good call centers and some good benefits too. Reviewed on: 7th August 2018
Andyswish63's avatar
Andyswish63

Shocking

1
So bad words cant explain just how bad this company are. Would have given no stars but wont let me. Reviewed on: 6th August 2018
Rob's avatar
Rob

Not (fortunately) had to claim but......

5
So far my experience with tesco car insurance has been great. I changed my car part way through the years from a 3k car to a 16k car (same make/model) and yet payments only increased slightly. Have just updated my reg no to a personalised one online at NO extra cost. First time I've ever known this! usually there's a £25 "admin" fee! with all companies I've ever been insured with previously. There web site is really simple to use and customer friendly with loads of advice available in the "community" for anything you may want to ask.. So far... I very pleasing experience over all. Lets just hope it will continue if ever i did need to claim. I'll let you know either way :) Reviewed on: 3rd August 2018
Posty's avatar
Posty

Good

5
Friendly staff and very helpful would recommend Reviewed on: 25th July 2018
Kelly starkie's avatar
Kelly starkie

Excellent friendly service

5
I've had such a good experience with Tesco Bank insurance. It was easy to arrange the insurance, really good value for money and when I needed to speak to someone regarding adding my daughter onto my policy, it was quick and easy to sort out. Excellent all round. Reviewed on: 22nd July 2018
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Mokey19

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