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Tesco Bank: Car Insurance reviews

Name: Car Insurance
Rating: 2.65 (504 reviews)

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2.38

Based on 504 reviews, last reviewed 9th Dec 2024

70% decrease in 5 star reviews

in the past 90 days

40% decrease in 1 star reviews

in the past 90 days

31%

11%

52%

Latest highest rating:

5

Car stolen away from home, staff great, information... Car stolen away from home, staff great, information very good, easy process although long winded but I get that. Only three weeks before conclusion bu... Read more Reviewed on: 26th October 2024

Latest lowest rating:

1

Don't do it! Don't do it! I chose them as best value for money when looking at different providers in August 2024. Then a tree came down in Storm Darrah yesterday,... Read more Reviewed on: 9th December 2024

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About this product

At Smart Money People, we collect Tesco Bank car insurance reviews to help you make an informed decision when choosing your next provider.

Tesco Bank offers car, home, pet and travel insurance policies, with a guaranteed discount for Tesco Clubcard members. Tesco Bank’s standard car insurance policy is available to anybody over the age of 21, with a black box policy available for those aged 17-35.

What do you need from a car insurance policy? Do you want easy access to a simple website in order to manage your policy whenever suits you best? Find out what Tesco Bank customers have to say about its online systems by reading our Tesco Bank car insurance reviews. Perhaps you want protection against uninsured drivers or extra cover for your in-car entertainment. Whatever your needs, check out the reviews on Smart Money People to see how well Tesco Bank has been rated by its customers.

Have you had a car insurance policy with Tesco Bank? Consider leaving a Tesco Bank car insurance review on Smart Money People to help other drivers just like you. Did you use the Tesco Clubcard discount, and if so, did you see a notable difference in price? How did you find the customer service support? Whether your experience is good or bad, share it with our Smart Money People community. Together, we can increase trust and transparency in financial services.

Tesco Bank Car Insurance reviews (504)

Review of the Tesco Bank, Car Insurance:

Sharks or Incompetent staff, either way we have being shafted

Ever felt like you have being shafted as that’s exactly how I feel, because we have for 1 months direct debit. Rang to cancel my car insurance renewal today. We have made 12 monthly payments already. Unfortunately our 13th payment came out Nov 1st 2021 (today) and the actual car insurance expires Nov 7th 2021 which we have already made the 12 monthly payments on, as you never pay for car insurance retrospectively. So I asked if we can have todays direct debit back as we have already made the 12 payments for the 1st year and it was just unfortunate that the 13th payment which covers the first month of the new year that I am cancelling came out today. No matter which way I described it to the person at Tesco Finance, he simply could not grasp or did not want to grasp, that this 13th payment is for the next 12 months renewal which I am cancelling. In the end I gave up frustrated as this individual (being diplomatic) simply could not grasp simple multiplication. They need to employee call centre staff who can do simple mathematic calculations. As they refuse to reimburse this 13th payment. I wont be using or recommending them, quite the opposite. Reviewed on: 1st November 2021

The worst claims process ever, customer service is n...

The worst claims process ever, customer service is non existent, still no sign of my car being fixed after 10 days and won’t give you a courtesy car until they’ve got yours in the garage. Use direct line, might be more expensive but the service is super quick Reviewed on: 23rd July 2024

Dreadful customer service from Tesco and their claim...

Dreadful customer service from Tesco and their claims adjusters Reviewed on: 10th July 2024

Disgusting shocking call centre useless

Disgusting. Customer Service zero. When call the call centre no managers or supervisors available. Will ring you back no one does. Errors and conflicting information given by every operative. Car insurance automatic renewal DONT they do not carry forwards all previous details. Absolutely shocking service. Reviewed on: 2nd July 2024

Avoid at all costs

Absolutely heartbroken over my vehicle and the way my case has been handled. Still had the good grace to send a thank you card because I’m good natured but stabbed me in the back in the end. I don’t recommend. Disparities. Inconsistencies. Intel shocking. Very stressful experience and the end result wasn’t great either. Very unprofessional behaviour became apparent after the claim. Reviewed on: 20th June 2024

Cheap car insurance!

Cheap car insurance and easy to set up. Reviewed on: 15th June 2024

My tesco bank

I like the way they let you pay monthly, very good service Reviewed on: 14th June 2024

Really poor claims handling.

Really poor claims handling. Bungled my non-fault claim from beginning to end. Had to constantly contact for updates and repeat my story each time. Claim wasn't logged correctly initially meaning repairs weren't arranged promptly and was without courtesy car. Then they arranged for and sent for collection of my car whilst I was on holiday despite me specifically telling them the dates I was away meaning I had to to deal with yet more calls whilst on holiday!! Asked to log a complaint officially, which I did over the phone but this was never acknowledged nor any further action taken. And now my renewal is due, and the premium is nearly 50% higher. Cannot wait to take my business elsewhere frankly. Reviewed on: 11th June 2024

Car insurance very competitive and good product

Car insurance very competitive and good product Reviewed on: 11th June 2024

I found car Insurance is cheaper when compared.

I found car Insurance is cheaper when compared. Reviewed on: 9th June 2024

The worst ive ever dealt with tried to switch policy...

The worst ive ever dealt with tried to switch policy to a different car the new car was almost half the price of the old one with any other insurer yet tesco tell me ill have to pay the same price i agree and go online to set it up i then get told after finding out my price has gone uo ill need to pay 259 a month for a car that should be 99 so i devide to cancel they tell me 40 pound to cancel i agree they then tell me they are still going to take the money for the monthi would have paid for if not cancelling which essentially made my cancel fee 229 i would keep far away and let others know to do the same Reviewed on: 5th June 2024

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