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Tesco Bank: Clubcard Credit Card reviews

Name: Clubcard Credit Card
Rating: 4.15 (304 reviews)

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4.03

Based on 304 reviews, last reviewed 31st Oct 2024

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

57%

23%

10%

Latest highest rating:

4

Fast Customer Service. I have only had one problem and it was satisfied quickly. Reviewed on: 4th September 2024

Latest lowest rating:

1

Scam, robbers. Had a credit card for a few years. They know my pay gets paid last working day of thr month and refuse to change my payment date to anyway near my pay... Read more Reviewed on: 31st October 2024

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About this product

Tesco Bank Clubcard Credit Card reviews can help you to find out about the pros and cons of the Clubcard Credit Card credit card. What kind of features do Tesco Bank customers like? Find out more about the Tesco Bank Clubcard Credit Card by reading our trusted Smart Money People reviews. You can also write your own Tesco Bank Clubcard Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Tesco Bank Clubcard Credit Card reviews (304)

Review of the Tesco Bank, Clubcard Credit Card:

Very helpful and informative

I took out Tesco Clubcard Credit Card in order to do a balance transfer. The process was quick and straight forward. Tesco were prompt in sending out the relevant documents and opening the card. Once activated the balance transfer went straight through and took less then 2 working days. They transferred more than was needed (this was my error not theirs) I rang them up and they were helpful and polite. They provided a number of solutions and were very happy to help. Overall I have been very impressed with Tesco. Reviewed on: 26th August 2015

The worst credit card company I have ever used, they...

The worst credit card company I have ever used, they call themselves a digital bank yet their app is a decade behind every other bank. Their customer service advisors are the worst you can deal with, so rude to the point your shocked at how they speak to you. If you ring more than once youl be advised different answers from different advisors and keep an eye on the interest they charge as they like to charge it when its not actually owed and its always oh sorry its a mistake. Extremely poor will never use again Reviewed on: 19th January 2024

good service ,enjoy using them when you need most.

good service ,enjoy using them when you need most. Reviewed on: 17th January 2024

Great when things go well until you try to use credit card protection for a claim

Having had to pay out substantial funds for long lead time items paying by credit card should offer you protection via charge back or section 75 schemes. My vendor liquidated in the time from payment to expected delivery date so naturally i contacted Tesco Bank to start monies recovery. They actually deliberately employ obstructive people to avoid settling such claims. Not only that but due to the short period of customer access to statement / payments provided by Tesco, i was forced to make a Data Subject Access request under prevailing GDPR legislation to gain access to records held by Tesco, even after they emailed my to confirm they had found several payments amassing to more than my claim value. I have been forced to report their refusal to provide the data requested to the ICO for non-compliance to that legislation and without a break point response from Tesco Bank i cannot get satisfaction through the Financial Ombudsman Service. I now plan to take them to Court to recover the money they owe under Section 75 of The Consumer Credit Act. Of course whilst they’re messing me around i am accusing interest on a debt i don’t have. My advice avoid Tesco Bank entirely!! Go elsewhere! When Tesco quote “Every Little Helps” they mean to their greedy bottom line, not you as a customer. Avoid! Avoid! Avoid! Reviewed on: 6th December 2023

Terrible in every way

Bought a shop voucher as a gift. Charged a “cash” transaction fee for that. Then at month end an “ interest “ charge with zero explanation..except see summary..which is nowhere to be found. They are an amateur outfit and should be avoided Reviewed on: 27th November 2023

All very professional and friendly

Used them your many years and had no problems, always accommodating and professional Reviewed on: 31st August 2023

Simple payments and rewards

We purchase many of Tescos products from groceries to fuel. Prices are competitive and good quality. Reviewed on: 29th August 2023

Tesco credit card

Great service and reward points too when you spend Reviewed on: 24th August 2023

Great customer service!

Easy to use app, so rarely have any issues. However, when I have needed to contact customer services, they have been extremely quick to respond, helpful and efficient. Reviewed on: 22nd August 2023

Card payments

Tesco keep sending letters saying I have defaulted on my payments when my balance is in credit they Reviewed on: 21st August 2023

Nice credit card with clubcard points.

A useful credit card for spending and balance transfers. Reviewed on: 14th July 2023

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