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The Insurance Emporium: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.86 (5993 reviews)

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4.85

Based on 5,993 reviews, last reviewed 30th Dec 2024

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Inflexible customer service/communication. Missed a payment on 2nd Dec 2024. Was emailed that day and on 16th yes. But this is a busy time of year and I have ADHD and dyslexia so have difficul... Read more Reviewed on: 30th December 2024

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About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

The Insurance Emporium Pet Insurance reviews (5993)

Review of the The Insurance Emporium, Pet Insurance:

Inflexible customer service/communication.

Missed a payment on 2nd Dec 2024. Was emailed that day and on 16th yes. But this is a busy time of year and I have ADHD and dyslexia so have difficulty with emails. No call. No retry to take funds, no letter. Just cancelled the policy. Called on same day as cancellation and they wanted £10 to re in-state the policy. Reviewed on: 30th December 2024

Fantastic Service

I have had to make a claim on my insurance and they have been nothing but fantastic. I've had all my questions answered and the process was easy enough to follow. Reviewed on: 10th July 2024

Good company and easy to communicate with.

Good company and easy to communicate with. Reviewed on: 10th July 2024

The Insurance Emporium are Just Amazing!

The Insurance Emporium are Total Value for Money and when needing to Claim they were so helpful. The forms needed for the claim were straightforward and the Customer Service was amazing at a very worrying time whilst my dog was sick! This is my second dog I’ve insured with them and first time around they were excellent too! Thank you The Insurance Emporium! Reviewed on: 10th July 2024

good quick payout

good quick payout, but i feel euthanasia and cremation costs should be included Reviewed on: 10th July 2024

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

We haven’t had to make a claim but the Insurance Emp...

We haven’t had to make a claim but the Insurance Emporium has always been very helpful with any queries I have had Reviewed on: 10th July 2024

They paid out quickly without too much trouble

They paid out quickly without too much trouble Reviewed on: 10th July 2024

Easy process. No fuss.

We found the insurance emporium very easy to apply for, claims process was simple and efficient. Policy was clear, I knew exactly what I was covered for, and what wasn't covered. Claim payment was fast, with clear explanation of what payment was for, and why part of costs had not been refunded. Reviewed on: 10th July 2024

Insurance Emporium have been great

Insurance Emporium have been great in all the years we've been with them. We have 3 cats insured. They've always provided the best policy price in regards to the excess and level of cover. The staff are friendly and knowledgeable with any enquiry we've had. I'd recommend them. Reviewed on: 10th July 2024

Great customer service.

Great customer service. Friendly and helpful staff. Claims process easy. Reviewed on: 10th July 2024

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