Write a review

Go to business site

The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.85 (5996 reviews)

View other The Insurance Emporium products

4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

Read all reviews Write a review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

The Insurance Emporium Pet insurance reviews (5996)

We haven’t had to make a claim but the Insurance Emp...

We haven’t had to make a claim but the Insurance Emporium has always been very helpful with any queries I have had Reviewed on: 10th July 2024

They paid out quickly without too much trouble

They paid out quickly without too much trouble Reviewed on: 10th July 2024

Easy process. No fuss.

We found the insurance emporium very easy to apply for, claims process was simple and efficient. Policy was clear, I knew exactly what I was covered for, and what wasn't covered. Claim payment was fast, with clear explanation of what payment was for, and why part of costs had not been refunded. Reviewed on: 10th July 2024

Insurance Emporium have been great

Insurance Emporium have been great in all the years we've been with them. We have 3 cats insured. They've always provided the best policy price in regards to the excess and level of cover. The staff are friendly and knowledgeable with any enquiry we've had. I'd recommend them. Reviewed on: 10th July 2024

Great customer service.

Great customer service. Friendly and helpful staff. Claims process easy. Reviewed on: 10th July 2024

Peace of mind

competitive price. good advice regarding teeth cleaning. claim sorted with no problems when Bob had an infection. Reviewed on: 10th July 2024

Great website, easy to deal with and great value for...

Great website, easy to deal with and great value for money Reviewed on: 9th July 2024

Great product good family for money

Easy to set up and good value for money easily contactable Reviewed on: 9th July 2024

Always willing to help and settle claims quickly.

Always willing to help and settle claims quickly. Reviewed on: 9th July 2024

Respectful and friendly team, were very helpful and...

Respectful and friendly team, were very helpful and understanding when I had to make a claim for death of a pet. Reviewed on: 9th July 2024

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Pet Insurance
from Co-op Insurance 1.20 from 38 reviews
Pet insurance
from M&S Bank - Marks and Spencer 2.37 from 35 reviews
Pet insurance (discontinued)
from Saga 4.43 from 10 reviews

Want to see more from The Insurance Emporium?

Student Insurance
from The Insurance Emporium 5.00 from 8 reviews
Wedding insurance
from The Insurance Emporium 4.94 from 28 reviews
Caravan insurance
from The Insurance Emporium 4.92 from 359 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub