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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,993 reviews, last reviewed 30th Dec 2024
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Inflexible customer service/communication. Missed a payment on 2nd Dec 2024. Was emailed that day and on 16th yes. But this is a busy time of year and I have ADHD and dyslexia so have difficul... Read more Reviewed on: 30th December 2024
Sabina M's avatar
Sabina M

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

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The Insurance Emporium Pet Insurance reviews (5993)

Good service for older cat without profeteering

5
Some serious claims recently which were handled fairly and well for our 18 year old xat and new premium on renewal acceptable. Reviewed on: 9th July 2024

Super insurer

5
Due to the very wet winter our pony ended up with an awful abscess, it was very stressful tacking it and all the unexpected problems that came with it but thankfully The Insurance Emporium were amazing with dealing with my claim it was processed so quickly. Reviewed on: 9th July 2024

Very understanding and competitive price always happ...

5
Very understanding and competitive price always happy to help Reviewed on: 9th July 2024

Wonderfully supportive service

5
Settled all claims on my dog's physiotherapy and medicines very quickly and were very supportive. Despite having to make monthly claims they did not put my premium up in my dog's final year and dropped my a lovely email after he passed. Reviewed on: 9th July 2024

Excellent claims service and fair renewal premiums.

5
Excellent claims service and fair renewal premiums. Reviewed on: 9th July 2024

Excellent products & customer service & affordable!

5
I have used The Insurance Emporium for both equine and horsebox / trailer insurance, and I have always found them to be such a straight forward, no hassle organisation to deal with, offering affordable premiums in a difficult climate. The customer service is excellent -very personable so if you call with a query you never feel like you are being interrogated or that they are questioning your honesty - they are always very straight up and helpful. My experience has been excellent, highly recommended. Reviewed on: 9th July 2024

Excellent Insurance company

5
Great customer service, and a polite professional experience. Highly recommend. Reviewed on: 9th July 2024

Insurance for my pet dog

5
IThe Insurance Emporium deal with claims for my dog in a courteous and efficient manner. Claims are dealt with promptly and fairly. Reviewed on: 9th July 2024

Excellent company

5
Not had to make a claim yet but have had to speak to customer services for another reason and they were very professional, helpful and sorted out my issue straightaway Reviewed on: 9th July 2024

Pet insurance

5
Absolutely brilliant Insurance company. When I had a problem a couple years ago it was solved and the customer service was excellent Would highly recommend. Reviewed on: 9th July 2024

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