Write a review

Tide: Business Banking reviews

Name: Business Banking
Rating: 4.8 (5686 reviews)

View other Tide products

4.68

Based on 5,686 reviews, last reviewed 2nd Apr 2025

500% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Good interest rate Few issues setting up my business account, however it was an error my side which then became apparent. Free banking, £0.20 a transaction, good interes... Read more Reviewed on: 2nd April 2025

Latest lowest rating:

1

Account frozen and no ability to unfreeze It's payday for our employees and we can't access our bank. Tide froze it with no notice 'for safety and security'. Won't release access under any cir... Read more Reviewed on: 27th March 2025

Read all reviews See your review

About this product

Want to read Tide Business Banking reviews from small business owners like you? Read them here on Smart Money People, where our community of reviewers share their experiences on things like charges on the account, availability of capital and customer service, and anything else to do with this innovative business banking account. Already used Tide's business banking account? Please post a quick review yourself, and help out other small business owners who are looking to decide if this is the right solution for their needs!

Tide Business Banking reviews (5686)

Review of the Tide, Business Banking:

Back street back avoid

Froze my card whilst overseas as well as my company account . Left stranded with no access to money . 7 days later still giving excuses not to return my money . REVOLUTE AND STARLING are both reputable banks I can not stress enough to avoide tide my business has been unable to trade for a week and still excuses Reviewed on: 1st May 2023

Good interest rate

Few issues setting up my business account, however it was an error my side which then became apparent. Free banking, £0.20 a transaction, good interest rate, whats not to like? Reviewed on: 2nd April 2025

Great customer service

Great customer service - every time I have called, I have been able to speak with an advisor instantly, no waiting, no holding and every time they have resolved any issues straight away. Also, great value for small businesses. Reviewed on: 2nd April 2025

Great service at your fingertips with everything you...

Great service at your fingertips with everything you need for a small business. Many accountancy plug ins as well to keep your business on the move. Helpful and quick responses by the customer services as well. Reviewed on: 2nd April 2025

Account frozen and no ability to unfreeze

It's payday for our employees and we can't access our bank. Tide froze it with no notice 'for safety and security'. Won't release access under any circumstance. Hiding behind usual 'could be a scam!' crap - impossible to make progress with them. 3 days and counting and now the business can't operate and the staff can't make rent. Cheers for that Reviewed on: 27th March 2025

support is excellent especially for the small company

Whenever there were issues, support did not make me feel like an irritation like at previous banks Reviewed on: 7th March 2025

Best provider of business banking services

I've tried a lot of business bank accounts, and Tide without doubt is the most complete and functional solution on the market. Their deep focus and expertise in business banking sets them apart from other competitors in the market. Reviewed on: 4th March 2025

Registering for a Tide account was a breeze, the pro...

Registering for a Tide account was a breeze, the process was simple and self explanatory, I was accepted promptly and received my new bank card within a few days. The only downside is they don't print business name on the bank card but your personal name. Otherwise they offer great value and rates above and beyond other what other banks offer and the app is great makes managing everything so simple and easy. Reviewed on: 27th February 2025

DO NOT USE TIDE.

DO NOT USE TIDE. At a very crucial point of my business, I cannot access my Tide account. I have received no response from them despite several, urgent emails. This will result in potentially hundreds of thousands of pounds loss as I cannot complete a transaction. AVOID TIDE at all costs. Reviewed on: 13th February 2025

By far, this is one of the worst banking services I...

By far, this is one of the worst banking services I have ever used. My experience has been poor from the start. They had the audacity to keep incoming payments pending due to internal processes, although I had provided the required information multiple times to multiple advisors. This resulted in financial implications for me as an individual. The worst part came last week when I realized I was completely unable to make any payments. My funds are currently inaccessible—no card payments, no transfers to my personal account, and no ability to pay invoices. Thousands of pounds are stuck, and I have been chasing this issue with multiple advisors for the past four days. It turns out that the team supposedly responsible for resolving this only works Monday to Friday. At no point have I been given a timeline for when I can expect this to be resolved, nor have I received a clear explanation as to why it happened. The only response I get from agents is that they are "chasing it for me." Furthermore, I now risk late payment fees, as I have been unable to move funds from my business account with Tide to cover direct debits linked to my personal account. This situation is completely unnecessary and unethical. It is unacceptable for a financial institution entrusted with business accounts to fail its customers this way. Reviewed on: 3rd February 2025

I am incredibly dissatisfied with Tide and their ser...

I am incredibly dissatisfied with Tide and their service. They have wasted my valuable time with unnecessary bureaucracy and a complete lack of efficiency. As a business owner, time is critical, and Tide has proven to be anything but business-friendly. Their customer support is unhelpful, the account setup process is unnecessarily complicated, and the overall experience has been frustrating. Tide claims to cater to businesses, but my experience suggests otherwise. I cannot recommend Tide to anyone looking for a reliable and efficient banking service. Avoid them if you value your time and need a seamless experience for your business operations. Reviewed on: 15th January 2025

Do you have a different Tide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Business Account
from iFAST Global Bank 5.00 from 7 reviews
Business Account
from Countingup 4.84 from 2434 reviews
Business Banking
from RBS 3.65 from 33 reviews

There's still more to see!

Tide has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub