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Triodos Bank: Current Account reviews

Name: Current Account
Rating: 4.93 (7953 reviews)

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4.93

Based on 7,953 reviews, last reviewed 27th Apr 2025

1749% increase in 5 star reviews

in the past 90 days

800% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very helpful English speaking customer service on th... Very helpful English speaking customer service on the phone Reviewed on: 27th April 2025

Latest lowest rating:

1

Great ethics but terrible app. Great ethics but terrible app. Clunky interface and the app keeps crashing for me. Reviewed on: 22nd April 2025

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current Account reviews (7953)

Review of the Triodos Bank, Current Account:

Funding positive change in the world

I love that Triodos is an ethical bank. I know that my money is not being used to fund organizations that cause harm to others or to our planet. It is important to me that my money, which is a form of energy, aligns with my values. Triodos keeps customers informed about how we are funding positive change. Reviewed on: 15th April 2025

Excellent banking experience.

Excellent banking experience. Can rest knowing my money is going towards a brighter future for us all and the planet. Reviewed on: 22nd April 2025

Best experience

So far, I have nothing wrong to point out. Reviewed on: 22nd April 2025

Excellent customer service.

Excellent customer service. All the facilities of a larger bank but with an ethical approach to banking. Any problems are dealt with quickly and satisfactorily. Reviewed on: 22nd April 2025

Ethical and good customer service

I’ve gotten through to a real person in customer service very quickly. I feel good about my banking and what my bank is investing in. Reviewed on: 22nd April 2025

Great cuatomer service when I experienced fraud, was...

Great cuatomer service when I experienced fraud, was sorted straight away Reviewed on: 22nd April 2025

I’ve been using the Triodos current account for a fe...

I’ve been using the Triodos current account for a few years and really appreciate how it aligns with my values—it’s great knowing my money supports ethical and sustainable projects. The account is simple, the app is easy to use (though a bit basic), and the £3 monthly fee feels fair for the transparency and purpose behind it. There’s no overdraft and a 2.5% foreign transaction fee, so it might not suit everyone, but for everyday banking with a positive impact, I’m genuinely happy with it. Reviewed on: 22nd April 2025

First class customer service every time.

First class customer service every time. Short waits to deal with helpful people. I am deaf, and they have always been patient, helpful and understanding. Informative, and relevant updates and newsletters, helping me to bank securely and with a clear conscience. Reviewed on: 22nd April 2025

Ethical stance.

We bank with Triodos because of their ethical stance. Their charges are less than our other current account but savings interest rates are less. Reviewed on: 22nd April 2025

Easy switch

I found the switch to triodos easy and pain free. All accounts switched from my past bank no issues Reviewed on: 22nd April 2025

Great experience with Triodos, very smooth process a...

Great experience with Triodos, very smooth process and transparent, clear communication. Reviewed on: 22nd April 2025

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